A Fork in the Road for Crowdstack
Ted @ Crowdstack
Crowdstack
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Posts By Ted @ Crowdstack
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Crowdstack Discussion❤️💯Hey everyone- We've made a couple of changes to the way that our customer support system works. 1. All customer support tickets are now always private. That means that only the person that created the ticket and our support staff can see each ticket. This way, no one ever has to worry about private details about their sites being made visible to the world. 2. Because those customer support tickets are always private now, we disabled the "suggestions" option in the Customer Support area.
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Crowdstack DiscussionIn our next major update (likely to be released sometime next week), we'll be removing support for the "activity stream" as both a destination page and widget. We're making this change because the Activity Stream is one of the most underused features in the platform, yet it happens to be one of the most complicated ones to maintain, since nearly every action ties into it in some way. In our research of active Crowdstacks, many had disabled the feature entirely. We are still supporting the...
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Crowdstack Discussion❤️Another major feature we are adding soon is "reactions", to be included when we roll out Pips . Reactions are an expansion on the "likes" you are already familiar with, with a much broader palette that allows community members to quickly express their feelings about a particular post/reply/comment. Reactions will be expressed on a post like so: Click on a reaction that has already been expressed to add yourself to that reaction, or choose the plus icon to choose one of the other reactions.
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Crowdstack Discussion❤️Between 1:00 PM and 4:00 PM eastern time today, we'll be rolling out our latest platform upgrade for Crowdstack to all customer sites. During that time, your site may experience around 5 minutes of downtime.
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Crowdstack Discussion❤️Hey everyone- Sometime next week, we'll be rolling out another major update for Crowdstack , this one focusing on improving navigation in the Admin Control Panel. Currently, the Admin Control Panel is one very long list of links. We're making things (hopefully) easier to get to by putting the main control panel sections in a smaller menu at the top of each control panel page, with the subsections of each main area available in a sidebar when you are in a particular section. It will look like...
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TipsI came across this article today that described an effect that one site uses to make their member avatars more distinctive looking: http://www.lottejackson.com/le...ild-cicada-principle If you like what they did there, here's some code for you to add to your own Crowdstack site that adds the "Cicada Effect" on your Members Directory and in widgets that displays grids of user avatars: