Tagged With "Admin Control Panel"

Tagged With "Admin Control Panel"

  • IssueResolved
    First - what happened to the "Trouble Ticket" option within the Eve Control Panel on my forum? Is there a similar option within Social Strata that I'm missing? Second - a recent change to the Private Messages page on my forum... seems the "Number...
  • QuestionUnanswered
    Hi there, If I go to Manage Content in the Admin Control Panel and search for number of posts in a given period, does the number that appears include posts made in groups (public, private & hidden) in addition to those made on our main site? Thanks, Emma
  • QuestionIn Progress
    Hi there, I read elsewhere that we can't put meta tags in specific category pages - there's only one place to put meta information for a site (in the head section) and it will be used on every page on the site. Please correct if I'm wrong. (When I say 'category' I'm referring to a page like this: http://www.psychcafe.ca/category/all-about-psychotherapy When I create my own custom pages would I have control over the meta tags? And is this only in the case of when I use a completely new html...
  • QuestionIn Progress
    Hi Guys, I am noticing that the "Closed" indicator at the top of the posts is keeping people from going into the post.  How can I change how this indicator is displayed?  I dont want to change the logic of when it is displayed...  rather, I would like to change the color of box and the text to "Read Only" or something else.  Thanks, Eric
  • SuggestionUnder Consideration
    Would custom post statuses be something that might be useful for other Hoop.la users?   My site, for example, is part forum, part classifieds.  For the classifieds section it would be quite handy to have other statuses available...
  • IssueResolved
    I realize it may be a small issue to many, but I do a lot of editing and find that in the new format, the editing controls have become quite inconvenient.  First, and most obvious, is the disappearance of the control for relative font size (Normal, smaller, smallest). Second is the burial of such important controls as alignment, inline character formatting and more on dropdowns and flyouts (Formats). That means spending a lot of time and repetition for something that was "right there"...
  • QuestionAnswered
    Hello, Our community has a very active calendar. In fact, it is our community's main draw. Unfortunately, its success has also made it nearly unusable. There are too many events (see image) compressed in the calendar and our users are unable to find relevant events. Here are my questions: Is there a better way to manage such an active calendar? What are the best practices/solutions others have found? Is there a way to export calendar data? I suspect there are 2-3 distinctive categories of...
  • IssueResolved
    Our chat room doesn't seem to have sounds when someone posts a message (or even enters the room).  Is there a setting in the Control Panel I need to activate?  I see that you can mute sounds in the room, but there are no sounds. Room:...
  • QuestionAnswered
    Is it possible that when someone enters a Group homepage, what appears in the main/left side panel are the clip sets?
  • IssueResolved
    Hi! I've got my CNAME record for www.thegrantscollective.org pointing to hoop.la, but when I try to set up "www.thegrantscollective.org" as a TLD in my control panel for hoop.la a message reads "It appears as if you have not set up your DNS records for your new custom domain." Help!
  • SuggestionUnder Consideration1 Vote
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    Hiit would be a little useful (not urgently vital) to be able to have more control over how the collection widget is displayed, particularly having control over the order of display down to individual positions, not just date or alphabetically.Best ...
  • SuggestionUnder Consideration3 Votes
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    Feature Request I would prefer to also have a PALETTE of color swatches, --rather than only having the full spectrum of colors to pull from. (See example below) Swatches makes it easy and quick to match colors without having to...
  • SuggestionUnder Consideration2 Votes
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    Is there anyway to determine daily or monthly total community posts counts without doing the math with the info on the quick stats box on the summary page in the control panel?  It would be great to have this stat viewable like the daily...
  • IssueUnresolved
    In our admin control panel, on the Summary page, "Content Awaiting Review" currently displays the number 8, even though there is actually no content awaiting review. The number seems to increment every time we mark a post as spam, and it never goes down.
  • SuggestionUnder Consideration1 Vote
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    Suggestion for Improvement: Right now we can only "remove" a Content Block, but it would be a great idea to simply have the option to "keep and hide" a block. We often rotate content blocks on the Front page depending on what's going on. Some I'd just like to temporarily hide, rather than remove them entirely and have to rewrite them later. And while we're on the subject of blocks, they still need some prettifying and extract options. Would be nice to control what's in the extract and add a...
  • SuggestionUnder Consideration
    It would be nice to be able to have more control over the look and feel of the content widget options. e.g. Picture or not, bullet pointing, date or not, excerpt or not et. etc. That would allow a significantly more polished and personalised...
  • SuggestionUnder Consideration
    Will it be possible to add navigation at the top or bottom of blog posts to point to the last or the next one (preferably by title) in date order? This is a very useful possibility when you have the number of large posts we have on our site (once they...
  • IssueUnresolved
    I currently have five people that are "Basic Admins." Their permission set gives them the ability to handle minor content issues that may come up. However, these five people get ALL the alert emails that are generated by members, including new member...
  • QuestionAnswered
    This is two questions bundled into one post.  1. Is there a control over title size? We're finding the default one too large for our taste, and that's particularly true in our Pics of the Day column, where the smaller picture and column width are absolutely overwhelmed by it. We'd like to use a smaller headline size there than in the main blogs. 2. Is it possible to suppress the "collections" tags that appear above each post? They are NOT useful to us, especially since the most...
  • QuestionUnanswered
    how do i log into my admin account?
  • QuestionUnanswered
    We want to control permissions to a specific forum based on accrued community points.  When a user hits a specific number of points, he/she will be granted access to a forum. I understand how one can create a point-in-time permissions group,...
  • SuggestionUnder Consideration2 Votes
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    Hi, we've just ported over to hoop.la from Eve and I am wondering if there is any way to control what events appear in the activity feed? For our forum it would be preferable if announcements of the purchase of premium memberships and members following other members did not show up in the feed. Any info on controlling this (if it is possible to do so) would be greatly appreciated! Thanks!
  • QuestionUnanswered
    Hey, When embedding an MP4 video clip in a post, annoyingly, the clip autoplays when the page is loaded. Happens whether I select html5 or iframe as the option. Having read around the web, I see this is a common problem, and autoplay="0" suggestions do not work. Doesn't matter whether I host it on my own site, or webspace. The ONLY place clips don't autoplay from are when embedded from Youtube. (wonder why?) Unless you have a workaround that I haven't read about anywhere else, I'm thinking...
  • IssueResolved
    We've been getting reports recently from members receiving spam posts in PMs. How can I configure it up so that new members can't create PMs? To help control spam we have it set up that new member accounts are automatically placed in a moderated state...
  • QuestionAnswered
    In the Eve control panel I see Eve Control Panel » Display Settings » Style Editor "Please note that if you are associating this style with emails, it should not contain any javascript. Emails that contain javascript will not render properly." I've just made huge changes to the custom HTML and we now have navigation aids in the sections immediately following the </head> and immediately preceding the closing </body>. Email notifications contain all that html. How do I turn off the...
  • IssueResolved
    Our forums display both checks and stars.  I thought that the eve community had been moved over to stars; but we still have checks sometimes too (and the alt text calls them stars). Is there somewhere in the control panel that I can update...
  • SuggestionUnder Consideration1 Vote
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    We have a weekly chat and comments tend to come in rapid fire. The moderators want to read older comments so they can stay on top of things, but the scroll bar pops down to the most recent comment. Can we control that?
  • QuestionAnswered
    Hi, I am getting complaints on my forum about double line spacing happening on enter. When I view page source I see that enter is doing a <p></p> instead of <BR>. Is this something I have control to configure? I would really like to be able to hit enter once and just go to the next line. Thanks, Eric
  • SuggestionUnder Consideration
    Yesterday I cross-posted a topic post in three forums, and when the daily digest came out, it had the same question and answer three times. How can I prevent this in the future? Thanks!
  • QuestionAnswered
    How do I get access to our database? i tried the /config to get into the web services panel and got the "this page cannot be found". 
  • IssueResolved
    From our moderator: Passing on a bug I've noticed for a while now - it is related to this (fixed) bug: https://www.socialstrata.com/support/topic/blocked-users-triggering-last-reply-by I've noticed lately that when a thread has been deleted, it still shows in the forum list if it is the most recent activity in a given forum. Example: Inline image This was a live thread that was reported by a forumite and which I deleted as spam. You can see it in Admin Control Panel > Manage Content >...
  • QuestionAnswered
    Hi there, We have been notified that we are nearing our disc capacity on your servers. Would it be possible to find out how much space our archived items are taking up?  Also, once a forum topic is deleted, from the control panel, is the...
  • QuestionAnswered
    Can someone tell me where Dialog is in the control panel to add make it visible to members?  Also, is it possible to tag members? I don't think so but wanted to ask.
  • IssueResolved
    Hello, One of our users is trying to register for an account and keeps receiving the attached message. Can you advise on how to fix? I've already tried inviting her to join from the admin panel. Thanks!
  • SuggestionUnder Consideration
    Would like some control over error message "page requested not found" landing page.   Our site has been around over ten years and we have a number of other websites that LINK to pages at our site. But...many of our pages have moved -due to moving...
  • QuestionAnswered
    I was wondering if a member can stop someone from following them? I can see in the admin panel where there's an option to stop everyone from being able to follow each other, but on an individual member level is that possible? I looked at the Block option, but that doesn't say anything about following. Thanks, in advance, for your insight! Alesa
  • SuggestionUnder Consideration
    The options provided in the current widget are fairly limited and very non-visual. The first two options are not at all visual, which is important to my site. The latter is, but the content scrolls uncontrollably down the home page when posts are...
  • SuggestionUnder Consideration1 Vote
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    Please make it possible to give a permission circle the ability to control all aspects of a specific forum but without access to other forums. This would allow me to create one administrator (or a permission circle of people) for a forum without giving away the keys to the kingdom. Thanks, ST
  • SuggestionUnder Consideration2 Votes
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    Gravitar is a service that allows a user to upload an avatar that can be shown on any participating sites that use Gravitar integration. Here's how I see this working: Add an option to the control panel to allow a site to support gravatars. If...
  • QuestionUnanswered
    What are the differences between the new "standard" plan and the Platimum plan that we now have? Tim  Standard: $99/monthThe Standard plan is nearly identical to our current Platinum plan. It includes unlimited admins, up to 20,000...
  • IssueResolved
    Hello, We have a list of trigger words on our control panel; and all of a sudden, the content alerts (approval queue) are not being triggered by these words. http://kidswithfoodallergies.org/eve/forums Thanks for looking into this.
  • SuggestionUnder Consideration1 Vote
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    On our Hoopla Forum, we offer a free "For Sale or Trade" forum. This is a free service to our members and is a very active forum. In order to keep this forum a private owner For Sale forum as opposed to being used by hobby dealers, we have a one post...
  • IssueResolved
    I've been removing attachments from our forums and remote linking them to save space and not be forced into a new plan. I'm down to 2 yea I've lowered my storage from 299 down to 221. When I do a search for attachments using the eve control panel I'm still showing them as being there. There are only two attachments that I need left on your servers. Please don't delete them. 5873935487 - 4153930377 http://www.barthmobile.com/eve...153930377#4153930377...
  • QuestionUnanswered
    Hi, I have a permission circle called PA Group Admins. I want the members of that group to receive notifications when new member auto-join the group. The group is set to Private, so the PA Group Admins need to approve the new members. How do I set that up? Do I need to do that through a recipe? Thanks, ST
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