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Tagged With "Hoop.la"

Tagged With "Hoop.la"

  • QuestionAnswered
    We want to convert from eve.... Our trial hoop la url is http://caseworks.tryhoop.la/ 1. We want to bring over all the current users from our http://forums.case-works.com/eve site. Can I expect all users to retain there existing password 2. Is there an API, where we can start uploading other clients without having to rekey the information
  • QuestionAnswered
    Hi! I'm looking at this page about RSS https://www.socialstrata.com/support/kb-post/hoopla/does-hoop-la-support-rss I can't see RSS on our group home page https://www.bosepro.community/g/portable I don't see the RSS link. How do I turn this on? Thanks, ST
  • Blog Post Comment
    Will do! I've basically been encouraging everyone I know interested in my site concept to share it like crazy. Having the support of friends / family with thriving online social networks helps a ton. And I realized that I should sign up for a FB page so I could entice regular FB users BACK to my site by posting news and blog post links there. Learning a lot and loving what you guys are doing! Where are you located? A couple people have asked and I can't figure it out. Morgan
  • Blog Post Comment
    Yes, you should definitely leverage your FB presence. That will help you too. The bulk of our staff are in Seattle, WA, but a couple of us are in Charleston, SC. We're in the process of opening a second office here. It's definitely helping us to have folks in two time zones!
  • Blog Post Comment
    You sure can! On your blog page, on the right hand column, you should see an RSS link. Just grab that and feed it into Hootsuite as I described above, and voila. Just let me know if you run into any trouble, and I can help further.
  • Support Ticket Reply
    Are you talking about the one that says " Para ofrecerles un mejor servicio, estamos trabajando en la migración de los contenidos anteriores a esta nueva plataforma más interactiva. Agradecemos su colaboración. Los usuarios deberán registrarse nuevamente " If so, very easy. On the top right of the widget when you move your move over the widget, click on the edit icon. Then check mark "Mostrar en caja widget estándar" and check mark "¿Mostrar Título de Widget?" Then click update. It will then...
  • Blog Post Comment
    Thanks! This is a big step in a number of ways, including making the list rather than the grid the first thing visible, and allowing it to scroll into the future, instead of being broken up by month. One question for us: On our site ( http://www.travelgumbo.com ) we have the calendar listed as Upcoming Content Planner (bloggers only) under the TG Stuff menu item. Is there an easy way to simply have the calendar not appear on the menu for those who do not have calendar access? Friendlier than...
  • Blog Post Comment
    Good morning Paul, Glad you like the calendar changes, we are very excited about them here as well. The reason that the sub menu item does not respond to a users permissions is that its a custom menu item. Custom menu items cannot be hidden or shown by Hoop.la based on a users access to the web page that they link to. The "Calendar" built in menu item will show or hide based on a user's ability to view at least one calendar on your site. Hope this helps, Jonmark
  • Blog Post Comment
    If I understand correctly, then, we could remove the current calendar listing we have, implement a "calendar" item on the menu line, and it would then show or not, depending on user permission? That would work for us... __________________________________________________________________________________
  • Blog Post Comment
    That is correct Paul, though you will want to be careful because you already have a lot of root level menu items so adding another one could blow out the width of your site. Just something to be mindful of, Jonmark
  • Blog Post Comment
    Great stuff. One question: In the Activity Point formula, there's a reference to points earned for the author having a post on a support topic "marked as best answer." Can one enable this "best answer" feature in their own community forums? If so, how? I can't seem to locate this option on Hoop.la. Thanks.
  • Blog Post Comment
    Hey Julia, Your site should not be seeing that activity event. It should go away in a future release. Sorry for any confusion that may have caused you.
  • Blog Post Comment
    Just to clarify what Jonmark said... the "mark as best answer" action is a feature in QuestionShark, our customer support product/module. Thus, sites that do not have QuestionShark enabled will never have that option available.
  • Blog Post Comment
    Wow the page views is a wonderful addition, thank you so much. Is this tallying ONLY those who click and read at the website and NOT those who read it via email?
  • Blog Post Comment
    The page views will increment when a user views a topic/blog/clip via the website (standard or mobile). We do not track page views for users viewing the a post via email notification.
  • Blog Post Comment
    Like the release, wish the name was better. How about: "Lies, damned lies, and statistics" (What are 3 kinds of lies) Or "Richard's Wet Dream" Or...
  • Support Ticket Reply
    Hi Aaron- I'm not sure I understand your question. Yes, Hoop.la is web accessible. In fact, it is an online community platform, which is inherently on the web. I'm guessing you are intending to ask something else? Are you asking if it is mobile-accessible? If so, the answer to that is also yes. If you can clarify your question further, we'd be happy to assist. Thanks!
  • Support Ticket Reply
    Hi Ted, Thanks for your response. My questions is esentially wondering if it follows WCAG or section 508 or will it pass accessibility checks? I did a few checks on the site I was referring to and found quite a few issues with accessibility.
  • Support Ticket Reply
    Hi Aaron- Okay, understand your question now. You are correct, Hoop.la would not pass every accessibility guideline at this time.
  • QuestionAnswered
    Hello there! I know this question may sound weird since the whole point of Hoop.la 2.0 is supposed to go with the responsiveness trend in modern webdesign. However, my 2 small-scale sites exist to accompany a PC videogame and are primarily visited on larger screens for that matter (by a scarce amount of users). Since someone requested me to redesign the layout for one of the sites, I've started to look into making a header/footer/css design that takes a more static page approach on Hoop.la...
  • QuestionUnanswered
    Hi, We have some query related to user management/administration using the API feature. 1. Is there a provision to block/ deactivate users in hoopla with hoopla API ? 2. Is deleting user possible with hoopla API ?. Deleting user from API will delete blogs, comments, support questions raised by the respective user ? 3. Can we disable all user notifications with hoopla API ? Regards, Rajesh
  • IssueUnresolved
    I received two messages today from users saying that Hoop La is not working properly on a phone. ------------------------------------------ Kevin-   Don't know if you still do technical stuff for Rodale/RWOL, but I have a question. If you're not...
  • Support Ticket Reply
    Hi Jason, When your site is imported it is imported 100% as is. Categories and forums are brought over as they exist on eve. There is no reason to make any categories or forums on the hoop.la site unless you are adding categories that do not already exist in eve. Does that help?
  • Support Ticket Reply
    Sure. I've already set up new forum categories and threads. I can just gut them though. There's no content there. No worries. Thanks!
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