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Tagged With "Card Mode"

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Tagged With "Card Mode"

  • IssueResolved
    Blog Page Source Code
    Mindy Atwood3 replies
    I work on a mac platform and coded accordion panels into a blog page. They work wonderfully until a pc user from our group tries to make an update to the code. The code appears to be fine when they switch to the WYSIWYG mode until they click the update button. When the page is updated some of the opening and closing tags get replaced with the less than ( and greater than ( syntax. See the attached image. I had the user try making the update using a different browser and we still had the same...
  • QuestionAnswered
    Disable ALL outbound digest notifications?
    Pulse1 reply
    I know I can disable a user's digest emails by going into their profile, but we've put our entire forum into "archive" mode (it's all read-only), but how do I kill all the digests that are still going out? Thanks
  • IssueUnresolved
    Disappearing photo attachments in a draft post
    CreativeCarol8 replies
    I have been working on a post for our community that has a lot of pictures in it. Or shall I say, it had a lot of pictures in it. I've been working on this post over several days and had been storing in as a draft. I went to add one last...
  • IssueResolved
    Display is No Longer Scaling Up or Down
    Julie Usher2 replies
    Hi, I'm having some issues with my site this morning as the display is no longer scaling up or down - there seems to be a fixed amount of background showing no matter what display viewing options I choose. See screen shots. Usually, in my default viewing mode on MacBook Pro, it takes up more of the screen and the main nav line does not lap. Also the main navigation line has lapped to two lines, making it impossible for me to access my member profile because I can't click on it in any view. I...
  • IssueUnresolved
    Div insert Error when double spacing in Editor??
    neil2 replies
    This appears to be a problem.... Here's my original code: <div style="background-color: #ffffff;"> test test <h3>Merry Christmas</h3> <h3>Happy New Year</h3> </div> In wysiwyg mode in the Editor, if I hit Enter TWICE after "Merry Christmas" it inserts a new div tag. Problem: This creates a break in the background color. Here's what hitting Enter twice does to the code: <div style="background-color: #ffffff;">test test <h3>Merry...
  • QuestionUnanswered
    changed credit card number
    canon_lady1 reply
    Hi, I just received my new credit/debit card, with the new exp. date.  The number has changed.  How do I change it here?  I can't seem to find it.   thanks, Verneitta
  • QuestionUnanswered
    Superimposed Titles and tags on clips thumbnails in Image-centric mode
    Julia M Usher3 replies
    Hi, can you tell me if you have any plans to diminish the tags on the clips in image-centric mode? And if the titles will be pushed closer to the bottom of the images? If not, are these things that my computer guy can modify in CSS? The images on my site are nearly covered with text right now, and I need to fix this one way or another before the new site goes live. Anyway, I have a computer guy coming to help me make changes this Saturday, so I would appreciate an answer to this question as...
  • IssueUnresolved
    Support topic default configuration
    Rajesh Maurya1 reply
    Hi,   QA site: accelya.hooplabeta.com I tried enabling Question Shark setting to "Enable private mode". However, while posting the support topic it is allowing user to Mark topic as private or public. Please see attached.   Regards, Rajesh
  • IssueResolved
    The Survey Preview Mode Does Not Reflect What Was Entered AND survey can't be tested before it goes live
    Julie Usher8 replies
    Hi, the survey preview mode does not always reflect what was entered, which makes it difficult to rely on the preview mode for proofing the survey (the same is true of the blog - the preview formatting is COMPLETELY different, but I think I noted this elsewhere). The specific issue with the survey seems to be that, if you change the initial entered order of multiple choice options and save them, the preview doesn't reflect the changes that were saved, but instead reveals items in the order...
  • IssueResolved
    Trying to Upload Animated Gif to Blog
    Julie Usher5 replies
    Hi, this question is urgent, as I'm trying to finish a post for a usual Saturday delivery. I have some small (1.9-2.9MB or so) animated gifs that I want to upload, but . . . I am having trouble. They seem to upload, but then they sit in "Processing" mode indefinitely, so I have yet to get one to complete the process and embed in the post. Are gifs supported on the blog? Any tips? Thanks so much! I just tried to attach one of the gifs I wanted to upload here, and had the same trouble . . .
  • QuestionAnswered
    Unanswered posts
    ST5 replies
    Hi, Can I do a search for all unanswered topics (topics with 0 replies ever). I already have a recipe that notifies me when a post goes unanswered for 24 hours, but despite all best intentions, sometimes things go unanaswered. We're in "Leave no customer behind" mode and we're trying to clean things up. How would you find all unanswered topics? Thanks, ST
  • Support Ticket Reply
    Re: Graemlin Conversions
    Rosemary O'Neill
    ❤️
    Good morning! There is a link to the Eve owners guide on the "summary" page when you first go into the control panel. I'm also attaching the PDF for you here. To set a Custom Graemlin go into your control panel, under Display>>Custom Graemlins. You'll find more detailed info in the owners guide on page 39. Let me know if you need any more help!
  • Support Ticket Reply
    Re: Images are not appearing
    Brian Lenz
    Hi mod_ben, It looks like there are a lot of Javascript errors on those pages (likely caused by custom code in your HEAD/header/footer HTML in your style). The first error is: Have you made any changes to your style HTML lately that might be causing this? There's a good chance those javascript issues are cascading and causing Eve's javascript to fail loading, which quite possibly could be related to the images not loading. Also, it looks like you are including jquery-min.js in your HEAD tag.
  • QuestionAnswered
    Activity Stream - how do I enable?
    David VanHook4 replies
    I'm thinking that the Activity Stream could be cool for our Forums -- but I can't figure out where to turn it on/off. When I go into Edit Mode and try to do it directly on the page, I get this message: Can't figure out where that is? The personalized version seems cool.
  • IssueUnresolved
    Attached Images in Posts Not Resizing in Portrait Mode on Galaxy Tab S2 with Android 5.0.2
    Julie Usher3 replies
    Hi, I just got a report that images attached to blog posts and clip posts are not automatically resizing to fit the viewing pane on the above device when in portrait mode. For instance, this is a long image (banner size - about 1000 pixels) and it's cut off to the right. Works fine on landscape mode on above device and in both modes on my iPad, but user insists that it's not working on her device in this one mode. Please let me know if you have any insights. Thanks.  
  • IssueUnresolved
    Problem with smileys and Android GS4
    Haji1 reply
    A member reported this to me today:How come I can't use the little smiley faces or whatever when on my phone? After the beer one, that grumpy faced smiley is my new favorite. I am using Chrome on an Android GS4, with the site in "Standard...
  • IssueReopened
    Reintegration of Social Networks - Several Issues
    Julie Usher13 replies
    So, because of the issue one of my members had today with integrating Instagram (due to your recent SSL changes), I went into all of my social network integrations and updated all http site and callback references to https, just as your prompts suggest. I have had and currently have full functionality of Facebook, Instagram, YouTube, Google+, Flickr, FourSquare, Twitter and LinkedIn SUPPOSEDLY integrated for site sign-ins, profile links, and content streams (where applicable, with exception...
  • Support Ticket Reply
    Re: Host Name and Adress
    Rosemary O'Neill
    Hi Argeaux! This document might be helpful for you. There's a whole section on FTP uploading in there. Note that this document is "archived" so there may be minor differences in the screenshots, etc., but the essential information on FTP should still be applicable. If this doesn't answer your question, please let me know!
  • Support Ticket Reply
    Re: Uploading Photos on Mobile devices
    KristinM
    Julia, I don't have an iPad. Would you test the Puffin (free) web browser app and see if that will let you upload photos with your iPad? It works on my iPod in full interface mode. (I can't get mobile interface to fully load on my iPod.) iPod Touch (4th gen), iOS 6.1.5, Puffin web browser app.
  • Support Ticket Reply
    Re: changed credit card number
    Lori
    Hi, Vernietta: You can update your card details via your control panel. Under Your Plan, look for the link that says "Update Credit Card" on the upper right side of the page. Click that link, and you'll be there! Lori
  • Support Ticket Reply
    Re: Uploading Photos on Mobile devices
    Julia M Usher
    Actually, I only tried the standard interface after trying the mobile interface and it didn't work. In the mobile interface when I click on upload new, it takes me to a Clips-Upload screen OK, but when I hit the Choose... button, it does nothing. After trying this repeatedly, I went to the standard interface which is when I got the Flash error. I can't get it to upload in either mode.
  • Crowdstack Discussion
    ActiveWords - my favourite tool when I'm online
    ST0 replies
    Okay, am I not online. I write a lot of replies in our community. I'd like to think I'm an original thinker, but it turns out a great deal of what I type is almost boiler-plate text. Here's something I wrote in 2018 in Library of stock messages/message This morning I documented how to make a post that had been forked to a new topic look like this. You can read about that here: Styling a post that has been forked to a new discussion There's a step where you have to edit the post and put some...
  • IssueResolved
    Error With Clip Posting Since You Changed to Card Mode - CLIP SETS NOT REVEALING OR SAVING
    Julie Usher7 replies
    Hi, between 12 and 7 hours ago, I started having issues with clip sets not getting saved/displayed with photo uploads, despite clip sets being selected. I believe this issue is related to whatever work was done on the site today related to the new card mode stuff, as it's too coincidental. Here's the issue, you still can't upload a photo unless you select at least one clip set. But when you first save the upload, the clip sets do not display at the top of the photo as they once did. When you...
  • IssueUnresolved
    Email Format Views Poorly in Outlook
    Julia M Usher25 replies
    Hi, I've customized my email settings, and I'm finding that the email I get in Outlook looks very different than how it shows in your preview mode. (It looks perfect in preview, but not so in actuality.) The primary issues are:   1. At 620 x 150...
  • IssueResolved
    Email function not accepting text in body
    Julie Usher4 replies
    Hi, I tried to email a member from the Manage Member area, but I can't get any text to appear in the text box. When I try to type in it, it won't open up. I can enter html code in the source mode, but when I return to regular viewing mode the text does not appear. See screen shot. Also, is there a way to send the same email to multiple members at once without having to manually type in all of the email addresses? Could not figure out a way to do this. (I can see how to send a private message...
  • IssueUnresolved
    Extra spaces getting inserted during editing
    Julia M Usher2 replies
    Hi, I've been having this issue for a very long time and figured it was time to report it. If I edit a post (anywhere, in the blog or forums) multiple times, the following symbol ("") gets inserted into the code whenever I add a new space (I think). At least it gets added at editing points. When I view the final text in editing mode (before publishing), these extra spaces don't reveal. But when I go to post, they do reveal, which can lead to weird line breaks (premature line breaks) when...
  • Support Ticket Reply
    Re: Post reply issue in IE8
    El Loro
    I know from my experience on another forum that if the compatibility mode has been set on for the forum in IE8 that it confuses the layout of pages. In IE8 check Tools - Compatability View Settings. If the forum address is shown in the results, delete it and restart IE8 to see if that helps.
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