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Tagged With "community manager"

Tagged With "community manager"

  • QuestionUnanswered
    To Community Managers and Moderators Do you post topics to generate conversations and build your community? Our Bose Portable PA Community is dedicated to performers. Most of the conversations tend to be technical, and I'd like to see us get back to celebrating what we do as well as the technology we use to do it. You can see some of the starter topics here: Getting To Know You Do you do this in your community? What kinds of questions do you ask? Please share your experiences. Thank you, ST
  • Blog Post Comment
    Will do! I've basically been encouraging everyone I know interested in my site concept to share it like crazy. Having the support of friends / family with thriving online social networks helps a ton. And I realized that I should sign up for a FB page so I could entice regular FB users BACK to my site by posting news and blog post links there. Learning a lot and loving what you guys are doing! Where are you located? A couple people have asked and I can't figure it out. Morgan
  • Blog Post Comment
    Yes, you should definitely leverage your FB presence. That will help you too. The bulk of our staff are in Seattle, WA, but a couple of us are in Charleston, SC. We're in the process of opening a second office here. It's definitely helping us to have folks in two time zones!
  • Blog Post Comment
    You sure can! On your blog page, on the right hand column, you should see an RSS link. Just grab that and feed it into Hootsuite as I described above, and voila. Just let me know if you run into any trouble, and I can help further.
  • Support Ticket Reply
    Hi Aaron- I'm not sure I understand your question. Yes, Hoop.la is web accessible. In fact, it is an online community platform, which is inherently on the web. I'm guessing you are intending to ask something else? Are you asking if it is mobile-accessible? If so, the answer to that is also yes. If you can clarify your question further, we'd be happy to assist. Thanks!
  • Support Ticket Reply
    Hi Ted, Thanks for your response. My questions is esentially wondering if it follows WCAG or section 508 or will it pass accessibility checks? I did a few checks on the site I was referring to and found quite a few issues with accessibility.
  • Support Ticket Reply
    Hi Aaron- Okay, understand your question now. You are correct, Hoop.la would not pass every accessibility guideline at this time.
  • QuestionAnswered
    Hi there, Can you tell me where I go to change the activity title options and the community points or rank required to achieve a given activity title? Also, is it possible to add an activity title that requires more community points (or a higher community rank) than our current highest? Not sure if this makes sense... Thanks, Emma
  • QuestionAnswered
    ❤️
    Will that ever happen?  How about filtering tools? Ways to categorize (classify) a post?  Any overhaul to Eve Community any time soon, or is it going to get dropped soon? I see Livecloud, Social Enterprise, and recently Hoopla, but I like...
  • SuggestionUnder Consideration
    What would be great is to jazz up the activity stream widget where your tech script writer make it possible to configure that module to show all visitor activity on the site (even those of bots). There should be a functionality to limit the activity...
  • Support Ticket Reply
    My board is back up. It went down yesterday some time and now it is back up. I didn't do anything other than try to view it. Strange.
  • Support Ticket Reply
    Hi, ticorp: We fixed your site--there was a DNS issue specific to your site. My apologies for the inconvenience!
  • Support Ticket Reply
    Hello, Your site is fixed now. Sorry about the delay. It was a DNS issue that we had to correct.
  • Blog Post Comment
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  • Blog Post Comment
    Great article, Rosemary! I'd just add this: to 1. - No matter HOW you define success, your community must be visible in order to be successful. I've seen too many people hide their communities so that it takes a trail of breadcrumbs and a jungle machete to find it. to 2. - Completely agree that these are questions that are best answered before you start. We've seen a number of communities try to set up "premium features" on formerly-free features.
  • Blog Post Comment
    Excellent points and great thoughts to consider before starting an online community. An addition to 1: How do my forum users define success, and is this congruent with my definition? What is their baseline for success, and what factors will cause them to consider the community a failure?
  • Blog Post Comment
    I went to opposite approach. I purchased a UBB license from Infopop to give a few friends and I a new home and blindly jumped in with both feet. I can't thank you enough for giving a complimentary license to Leo Laporte. That was my intro to the world of Social Strata.
  • Blog Post Comment
    Thanks all for the excellent additions to the list! LOM great one! If you're going to throw a great party, you want to focus more on the comfort of your guests than yourself, right? Harold, we've always been big fans of Leo. It's cool to hear that something we did a long time ago has rippled through the years And we've definitely benefited from having you around too!
  • Blog Post Comment
    Useful beginners tips Rosemary. I can relate a little of my own experience here if you don't mind. ( notice the compliment and the almost apologetic way of stepping in Groupee was the first Bloggers site I had ever joined with confidence. It was the newness of the Social network on offer that gave me a feeling of belonging. Prior to that I could not "break the ice" anywhere else. I think blogging is easier than joining a forum. Unless the forum is very specific in it's nature. In a blog you...
  • Support Ticket Reply
    Now I'm really confused! I just went in with my other computer to try to administrate the situation; and I could do the functions which I cannot do on this laptop. Why are my admistrator functions working on one computer and not on my other computer (my laptop, which I'm using for this message reply. wrb
  • Support Ticket Reply
    Hi, Bill: Is it possible that you have more than one user? I know that I have one with administrator permissions, and one without, so I can mimic the user experience if necessary. If that's not the issue, try logging out on the machine that doesn't recognize you, and logging back in. If that doesn't work, try clearing the browser cache.
  • Support Ticket Reply
    Hello Bill, The issue with the other machine could also be a javascript issue. Meaning that the user may have administrative rights, but for some reason the computer you are on is not activating the tools through javascript (which is how we show and hide the tools). Could you try manually going to the control panel with the machine that does not think you are an admin, to see if the application also thinks you are not an admin? http://battleplanministries.org/eve/cp Cheers, Jonmark
  • Support Ticket Reply
    Hey guys, I'm the other person with admin rights / permission for Battleplanministries.org. I just worked with Bill to resolve the issue with no positive results. Here is what we did: 1. Using Windows Expolore Browser, cleared temp files, and history. 2. Re-accessed the forums, I was able to post my own reply, edit that reply. Edit Bills post on a topic, also access the control panel. 3. Bill was only able to access the forum, he was able access the control panel and post a topic. He is not...
  • Support Ticket Reply
    I thank my Co-Administrator and friend, Dave, for his help and for the two, obviously knowledgeable folks who've tried to help. It is very curious to me that the system recognizes my ID/password; and when I'm our Forum community - battleplanministries.org/eve - it allows me to pull up the control panel or to enter the Moderator's Forum, which says to me that the system recognizes me as an Administrator with Moderator Permissions. Yet, I cannot do what any forum member can do on my laptop ...
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