One goal of every community manager is to make community members feel special, and keep them closely connected to the community.
Today I'm offering up a quick hit list of ways to make that happen (please add your own ideas in the comments!):
- Give them graphic badges
- Surprise them with custom titles
- Send a personalized welcome email
- Start holding In-person events
- Offer custom avatars
- Use activity level titles
- Give them special powers (make them a moderator)
- Make them a chat featured guest
- Interview them in a forum or blog series
- Feature their content
- Poll them - ask their opinion about something
- Get PR for something cool the community has done
- Brag about them specifically, highlight their accomplishments
- Share their content on other social channels
- Make traditions
- Send them a handwritten card or little gift
- Have a member of the week or month
- Name them as a group (or let them name themselves)
- Make it exclusive or hard to get in (have an application instead of registration)
- Keep track of your history and highlight key events from the past
- Refer to new members by name in content (posts, blogs, etc.)
- Help members achieve their goals or dreams
- Let the community participate in rebranding or theming
- Set up a special photo or video area for members to share pet photos
- Celebrate membership anniversaries together
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