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Tagged With "moderating"

Tagged With "moderating"

  • IssueResolved
    Our forum reg is heavily moderated. We have problems with spammers and banned people trying to come back. During reg, I ask questions I need to see answered to accept or reject. i read every registration's profile before accepting. Under your new system, I can't seem to do that. I can't click on a moderated member to read their whole profile, As a UX expert, I can't believe you removed that where there is no reason to remove it. where did it go? I must be able to read profiles of ppl in the...
  • QuestionUnanswered
    To Community Managers and Moderators Do you post topics to generate conversations and build your community? Our Bose Portable PA Community is dedicated to performers. Most of the conversations tend to be technical, and I'd like to see us get back to celebrating what we do as well as the technology we use to do it. You can see some of the starter topics here: Getting To Know You Do you do this in your community? What kinds of questions do you ask? Please share your experiences. Thank you, ST
  • QuestionAnswered
    Is there a feature where a forum member who is not a moderator can click on a link to report a posting for review? I'm attempting to limit the number of moderators on my board and want people to be able to alert those that remain of a suspicious posting.
  • QuestionUnanswered
    Sorry I couldn't find a way to search your topics to check whether these were already covered. I moderate a message board. Some time ago I needed to appoint a co-moderator, came here for instructions, and followed them. We can now BOTH still moderate, but the trouble is, HIS name appears in the header as moderator TWICE, while MINE doesn't appear AT ALL, so new members don't KNOW I'm a moderator! Can I fix this without accidentally depriving either myself or the co-moderator of powers? Other...
  • QuestionAnswered
    Is there a way to add a phrase to this list so if someone puts the exact phrase in, it will go to the moderation queue automatically.  Let's say we want to approve content regarding a specific property/company, lets say, "Villa XYZ".  We...
  • Support Ticket Reply
    Hello, There is currently no way to do this in Eve because of the way that we store and read trigger words. This is an interesting idea, and something I know we have talked about in the past. I will put in a feature suggestion so that we can review whether we would like to add this as a feature change in a future release. Cheers, Jonmark
  • Support Ticket Reply
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    In your eve control panel, go to Eve >> Members >> Member Management. Search for the member in question. Click on the name of the member to access the member's Personal Zone. On the member's Personal Zone navigation bar, go to Forums >> Admin Functions. Check the “Moderate User's Posts” box and choose a “Moderation Expiration” if applicable. Click on “Submit.”
  • Support Ticket Reply
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    In your eve control panel, go to Forums>>Content Management. Click on the "Approval Queue" tab. Filter for the content you wish to view, and click on the "Submit" button. Select the applicable content to be approved or declined. Click on "Update".
  • Support Ticket Reply
    ❤️
    Your community is configured with a Moderator group for each forum. This group consists of users that are moderators only within their forum. As moderators, they have the ability to manage the content in that forum (and potentially other powers, if you customize the associated permissions for the group). In your control panel, go to Forums >> Specific Forums. Click on Forum Details for the forum in which you wish to add or remove moderators. Within the Forum Settings, click on the...
  • IssueResolved
    I keep trying to save the list below and it removes the commas. fake id, fake ids, fake license, fake licenses, counterfeit license, counterfeit id, counterfeit ids, counterfeit license, counterfeit licenses, novelty passport, novelty passports,...
  • IssueResolved
    Hi from frenzforum.com Hoopla site. We heavily moderate our memberships. I just got a new member in and I got an email saying you have a new member. NOT the old email that said please moderate this member. It looked like you auto-OK'ed him. I went into Registration Settings and saw NOTHING about moderating members. We get a LOT of spammers that I need to block. How do we have moderated membership like we did until today? How can people be NOT approved until I approve them? Thanks.
  • Blog Post Comment
    Morgan- It will be a paid option because we will be tightly integrating it with Hoop.la's existing content moderation system, including options to send spam-detected posts to the Hoop.la moderation queue, delete automatically, and delete and ban users automatically. We will also have a "restore" queue for deleted spam.
  • Support Ticket Reply
    Good morning, The member Moderation Queue and Pending Parental Approval queues will now link to the members edit profile page (since the member does not have a active account). Cheers, Jonmark
  • Support Ticket Reply
    Hey ST, We ask this question all the time -- what will build "community." Our site has a decent size following and we've been using Hoop.la and its earlier incarnations since 2002. We've seen the level of engagement go down even though visits are up. I call this the Facebook-effect. People these days get their online jollies talking to their friends and family members on FB and Instagram. People seem to want privacy, and to "get in and get out." Have you thought of your "quid pro quo" ? Your...
  • Support Ticket Reply
    Thank you, Neil! I appreciate the time you took to check us out and look around. I'm very close (too close?) to what happens in our community. It was good to hear your observations from a distance. We also have a couple of active Facebook groups. Same products, completely different mindset of the people who go there. We're planning a major face-lift and reorientation for all our community touch-points. I appreciate your thoughts and ideas. I'll add them to the white board. ST
  • Support Ticket Reply
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    You’re welcome. Re: “Same products, completely different mindset of the people who go there.” So let’s talk: Why is FB more chat-inducing than Hoop forums? Is it because people have their own FB page and thus feel more invested in the platform and likely to spend more time there? What if Hoop Content Blocks were more like the FB Newsfeed — scraping new posts from the entire site to the Homepage? What if Admins could see what forums are being “followed” so we’d know which ones to feed and...
  • Support Ticket Reply
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    Hi Neil, I can't prove this, but I think there are segments of our users who are active on Facebook anyway (promoting their business) so it's easy to drop in to see what's happening in our Facebook-related groups. Facebook groups are a click away from other groups, other individual feeds, and a never-ending stream of dopamine inducing social rewards . There's greater incentive to be on the Facebook platform and very little investment required to engage with it. Hoop.la is an island unto...
  • Support Ticket Reply
    Yes, there is: On each post, in the lower right-hand corner, is a small yellow triangle. If a member clicks this, they'll be taken to a page where they can explain why they are reporting the post. Then they'll click the "Submit" button, and the notification is sent. As the Admin, you'll want to make sure that you are alerted when a post is reported. Go to the control panel, to Forums>>Content Management, and select the Approval Queue tab. You can view all reported or moderated content...
  • Support Ticket Reply
    ❤️
    Hello, There is actually a option within the forum settings that controls whether the "Report a Post" icon is displayed. You may not have it enabled within your forums settings. Here is how to check. Goto: CP -> Forums -> Specific Forums Click in the "forum details" link for the forum you want to enable this icon for, once that page loads click on the "Display" tab, and then look within the "Topic Page Display Options" within that tab. You should see a checkbox option labeled 'Enable...
  • Support Ticket Reply
    THANKS! they weren't turned on but they are now. I now need to figure out where the request goes!
  • Support Ticket Reply
    Sorry--should have addressed that, as well! It should go to the email address you are using for your Admin. Each admin or moderator who has chosen to receive the notifications by clicking the "On" button mentioned above will get an email to their account email address. Make sense?
  • Support Ticket Reply
    Hi, Jason: I noticed that, too. However, the trigger words still work--did you test them? It worked for me, even without the commas. Lori
  • Support Ticket Reply
    Hi Jason, It's not possible to set up a moderation trigger for a phrase containing multiple words. The moderation triggers only support single words. Those single words will be wildcard matches, so "rat" will match "moderate" for example. You can place {} around a word to make it an exact match, so "{rat}" will only match "rat" but not "moderate". Sorry I don't have a better answer than that! Brian
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