The "Easier To Manage" Update Focuses on the Back End Control Panel
Ted @ Crowdstack
Crowdstack
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Crowdstack Discussionâ¤ī¸đ¯Hey everyone- We've made a couple of changes to the way that our customer support system works. 1. All customer support tickets are now always private. That means that only the person that created the ticket and our support staff can see each ticket. This way, no one ever has to worry about private details about their sites being made visible to the world. 2. Because those customer support tickets are always private now, we disabled the "suggestions" option in the Customer Support area.
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SuggestionsI would like to suggest that the Alert Bells in the Alerts section do not disappear until you have accessed the specific alert. Currently all the Unread indicators (Bells) disappear when you access the Alerts list but not necessarily access the actual alert itself. I would also like to see the numeric indicator in the top nav show the actual number of unread Alerts. This number would tick down by 1 every time you accessed an unread alert. Currently the numeric indicator disappears after the...
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Blog Post CommentHi Richard- Your plan has a billable page view limit (not a bandwidth limit). And if you exceed your billable page views, you will incur charges. Thus, if you are close to exceeding your account's limit, then you may want to consider using the throttling option. For questions about your specific account, please post to our support area.
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Blog Post CommentHi Richard- We emailed everyone about the time frame for each site. Yours will be upgraded today, sometime between 11 AM - 9 PM Eastern Time US. And there will be some downtime for your site when the upgrade happens. Please refer to the email we sent you a couple of weeks ago for specific details for your site. Or, if you have specific questions, please post to our support area here: https://hey.crowdstack.com/support Thanks!
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Topic ReplyđĨHi, DBenoit. Thanks for giving us some more information about you and your goals in your profile . From your profile What's your community's big goal? The goal of this community is to foster the exchange of experiences, issues, information, and inspiration toward overcoming personal health challenges in the hunting and fishing communities. Have you found any places (physical or virtual) where like-minded people congregate? I'm picking up on Rosemary's thoughts about brick and mortar...
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Blog Post Commentâ¤ī¸Hi @Slaz - can you post this to our support area, please? Thanks!
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Blog Post CommentAdd me to the group trying to figure this out. What is different here for a user beyond what they have already had within the notifications area? And where do I find this in my Admin Control panel to set it up, if I want to use it?
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Blog Post CommentThe biggest difference is portability. Since it's a widget, you can now put the personalized activity stream anywhere you want in the interface. Also, I think it appeals to people who are more used to the "feed" mentality, where you can see a page with "just your stuff" on it. You don't have to turn the personalized activity stream on or off, it should just be there if your users want to see it (if you are using the Activity Stream at all, which you turn on or off in the Structure area of...
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Topic ReplyFor faster response in the future, please post support requests like this to our Customer Support area here: https://hey.crowdstack.com/support/topics/crowdstack Thanks!
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Blog Post Commentâ¤ī¸Hi Slaz- Yes, indeed. The whole point of the staging area will be to allow you to create/test themes and custom CSS on the responsive platform prior to actually moving your site onto it.
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Blog Post CommentFirst, let's start with the irony - I just used my Facebook account to post this comment. Its true, FB can and does suck in a lot of ways. It also creates an opportunity for a lot of fake and meaningless interaction. However, it does serve at least one purpose for me in that it does allow me to keep 'light' contact with a lot of people who don't live in my area. Friends from my hometown and friends who have moved. It allows me to keep a sort of dialog open that allows us to easily pickup...
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Blog Post CommentThanks everyone! April, I like your idea of the tan-progression series...we definitely do not look like we belong in Seattle now. I'm sad to announce that the tops of my feet have peeled now, and just look scaly instead of tan. The cloud never formed a true tornado, but we heard later that two semis were blown off the road that afternoon, and there were funnel clouds in the area. We got really lucky. Incidentally, in case I haven't mentioned it before, the BEST blog about iPads is...
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Blog Post CommentHi Neil- you can paste anything you want in your HEAD area (including touch icons). The HEAD field is found in Display Settings.
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Blog Post CommentIreland is apparently popular for multinationals setting up their European HQ. Corporate taxes are relatively favorable and as a bonus, it's English speaking and has the Euro as currency (accepted in about the rest of Europe) as opposed to the British pound. No wonder tech companies like Apple and Microsoft have their European HQ's in the area as well. It's also famous for it's pub culture, Guinness, and is number 7 in the list of most beer consuming countries. Sounds good to me.
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Blog Post CommentHere are a few more enhancements that were included in this release: We fixed the pagination bug for dialogs and clip sets. In the content management area of the control panel, we added some new search parameters. You can now find clips that have no clip set, or blogs that have no collection, and search for content that is either featured or not featured. There were other behind-the-scenes bug fixes and updates, but nothing else that affects the feature set.
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Blog Post Commentâ¤ī¸We love groups and the key to making them work is to really think about how to "architect" the information flow. You want the group to contain the information valuable to the participants, but want to be sure you're not managing duplicate content within the groups; which makes it hard to manage. Let me elaborate: Our groups care for separate partner organizations, all of which have different focuses, products and concerns. The assigned admin of the group keeps their section updated with the...
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Topic ReplyMany of the "best of" are only posts, not the full topic. âšī¸ Given the varied nature of this beast, looks like we have to post links manually via a custom HTML block, ...unless they ever decide to make the extract feature less "extracty." so that it preserves links and bulletin. And sorry for posting this in the "Discussions" area and not posting this in the Support area.
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Topic ReplySuper cool idea John! Hopefully someone will chime in here...offhand, I like the way that @Paul Heymont at TravelGumbo incorporates the blog with their forums, maybe he could share a little insight. You can definitely copy in text and images to your blog, and organize the posts into "collections" with tags and dates. You can also store your PDFs in the Resource area, and those PDFs are indexed inside Crowdstack's search function (all of the text inside the PDFs). Crowdstack's notifications...
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Suggestionsđâ¤ī¸There are certain menu items in our Crowdstack Top Menu Bar that link off-site, so we would like them to open in a new browser window or tab. The "Edit Menu Item" feature within the admin area does not provide a place to enter the target="_blank" code. I figured out how to do this with some JavaScript, but I had top-level technical help to do it, which might not be available to everyone. If you could incorporate code to provide the means to open a menu link in a new window or tab, similar to...