Skip to main content

Tagged With "Customer Case Study"

Post

Tagged With "Customer Case Study"

  • Tips
    Customizing Icon Menu Items
    Jonmark @ Crowdstack0 replies
    ❤️
    Crowdstack contains several icon based menu items and there are times when you may want to replace the icon with text to make the action more clear. For this tip I will be focusing on the search menu item: Each menu item is represented in the DOM using a li -> a, and the items with a icon will contain a i (icon) within the a (anchor). Since I want to customize the search icon I will use a DOM inspector, in this case the one built into chrome to look at that magnifying glass icon used for...
  • Tips
    Posting Tips - control where that link goes
    ST0 replies
    ❤️
    In Crowdstack, if you click your name (top right) there's a menu item Posting Tips . We wanted to control where that link went (instead of https://yoursite/member-cp/posting-tips ) Here's what we did. In Control Panel - Display Settings -- End of Page HTML We added some jQuery to locate the link and replace the href attribute with the address where you want Posting Tips to go. <script> $(function() { // Redirect Posting Tips to our own blog post with posting tips...
  • Crowdstack Discussion
    Some Customer Support Processing Changes
    Ted @ Crowdstack0 replies
    ❤️💯
    Hey everyone- We've made a couple of changes to the way that our customer support system works. 1. All customer support tickets are now always private. That means that only the person that created the ticket and our support staff can see each ticket. This way, no one ever has to worry about private details about their sites being made visible to the world. 2. Because those customer support tickets are always private now, we disabled the "suggestions" option in the Customer Support area.
  • Blog Post Comment
    Re: Hoop.la Update: Google Fonts, Reply With Quote, Censor List and more
    Peter_RN
    Hello Could you please explain just how the new ‘multi quote’ function can be used when you wish to quote from a previous page, as well as the current page? This is often the case especially when a new page has only one or two post on it. I know that you can post a quote from a previous page; we need to be able to quote from more than one page. Having the posting page tied to the current page (crazy) prevents me from being able to do this as the first quote selected cannot survive the page...
  • Blog Post Comment
    Re: Behind the Scenes - Hoarders: Workplace Edition
    Rosemary O'Neill
    You're so right! I'm a recent convert to Evernote...perhaps that's what's finally allowed me to feel comfortable ditching the paper files. Thanks for stopping by!
  • Blog Post Comment
    Re: Behind the Scenes - Hoarders: Workplace Edition
    Eva S
    Getting your workspace in an acceptable manner really does affect your work. Have you checked out bringing in accessories like Wholesale Planters and lamps. This would really brighten up the place. What do you guys think?
  • Blog Post Comment
    Re: How to use a Hoop.la custom page as a landing page
    Pearl
    I'm trying to set up a custom page, but for both Inherit or choosing a theme it is mandatory to input custom HTML. I don't have custom HTML as I want it to use the current theme's. What is the solution for this?
  • Blog Post Comment
    Re: How to use a Hoop.la custom page as a landing page
    Brian Lenz
    Hi Pearl, The custom HTML field is where you put the contents of your custom page. This field is required, as there's no point to having a custom page without any content on it You don't need to worry about putting any custom CSS or theme settings in that box. Does that help? Brian
  • Blog Post Comment
    Re: How to use a Hoop.la custom page as a landing page
    Rosemary O'Neill
    Hi @Pretty Thunder ! Since this article was posted, (a couple of years ago), we have added the ability to include widgets on a custom page, so that might help you get part way there. If you'd like us to create the custom page for you, you could consider buying an hour of professional services time ($200). To take care of that (or ask more specific questions), just post a fresh support topic and we'll get you taken care of!
  • Blog Post Comment
    Re: Customer Case Study: Jane Stevens of ACEsConnect
    Chrissanne Long
    This has been extremely helpful for me! Thank you both (Jane and Rosemary)! It is always so empowering to see what other people are doing to build community, and how they are connecting online and offline relationships and projects to make the world we live in better. I'm struggling to make the conversion from Facebook to our new (3 months) Hoop.la site (LakelandConnection.com) but this has reminded me to be patient. I look forward to more case studies like this!
  • Blog Post Comment
    Re: Customer Case Study: Jane Stevens of ACEsConnect
    Rosemary O'Neill
    ❤️
    I'm so glad to hear that Chrissanne! I also learn something new every time I look at one of our customer communities. Jane's a great role model in more ways than one. Maybe we can do a Lakeland profile next
  • Blog Post Comment
    Re: The Personalized Activity Stream Release
    Brian Lenz
    Hi @Julie Usher , The Personalized Activity Stream is a feature that requires a rebuild process to complete before it becomes available. In the case of your site, since you are on a multi-tenant shared plan, it's not available just yet. Once it is available, you will see the Scope dropdown that Ted showed in his screenshot. Here is the Activity Stream page on your site: http://cookieconnection.juliau....com/activity-stream The new Personal Activity Stream page Ted referred to is linked on...
  • Blog Post Comment
    Re: The Personalized Activity Stream Release
    Julie Usher
    Okay, so basically you're saying I can't see/use any of this functionality now, is that right? If so, when do you think it will be rolled out to me/others in my camp? Also, can individual members personalize their own streams? And would they do it from the link you just gave me, or from their member profiles? I don't have that link in view on my site, except via linking through on the widget on one page, because it didn't seem too useful. But, if members can each alter it to personal taste,...
  • Blog Post Comment
    Re: The Personalized Activity Stream Release
    Julie Usher
    BTW, I'm asking the timing question to know when to alert people to these changes. If this one is way off, then I'll announce the photo one now. If this one is coming soon, I'll wait and announce them together.
  • Blog Post Comment
    Re: Our Support Doesn't Bite!
    James The Jovial Jester
    I like what I see but fail to comprehend why dogfood is needed.. Do Sharks like dogfood?
  • Blog Post Comment
    Re: Our Support Doesn't Bite!
    Rosemary O'Neill
    We're still working on pricing details...more info to come on that. James, sharks will eat ANYTHING, right?
  • Blog Post Comment
    Re: Our Support Doesn't Bite!
    Steven
    "We're going to need a bigger boat." I'm glad to see QuestionShark nearing completion.
  • Blog Post Comment
    Re: 5 reasons to make your own social community
    Mike Johnston
    I think Hoop.la is a brilliant solution to social networking and we're happy to have had the chance to test it out. Our review is here: Hoop.la Review
  • Blog Post Comment
    Re: Interview with Chi Chi Valenti of Motherboards NYC
    Muffy
    The world, and especially NYC is a better place for Chi Chi Valenti and Johnny Dynell inhabiting in it. Ms. Valenti's depth of writing/poetry talent, and ability to create and lead whole movements (and circus leadership!) is awe inspiring. She is the real thing..
  • Blog Post Comment
    Re: The Ultimate Road Test for my iPad
    Rosemary O'Neill
    Thanks everyone! April, I like your idea of the tan-progression series...we definitely do not look like we belong in Seattle now. I'm sad to announce that the tops of my feet have peeled now, and just look scaly instead of tan. The cloud never formed a true tornado, but we heard later that two semis were blown off the road that afternoon, and there were funnel clouds in the area. We got really lucky. Incidentally, in case I haven't mentioned it before, the BEST blog about iPads is...
  • Blog Post Comment
    Re: It's OK if Your Mom Follows Your LiveCloud Blog
    Guest
    kids jerseys NFL Jerseys MLB Jerseys NBA Jerseys NHL Jerseys Vibram Vibram Five Five Fingers fivefingers Five Fingers Kso Five Fingers Classic Five Fingers Sprint FiveFingers shoes Womens Classic Five Fingers Vibram Christian Louboutin Christian Louboutin shoes Christian Louboutin sale Christian Louboutin Boots Christian Louboutin Pumps Christian Louboutin Sandal Peep Toe Pumps Discount Gucci Discount Gucci Handbags Gucci Sunglasses Gucci Shoes Gucci Watches Gucci Wallets Gucci New Gucci...
  • Blog Post Comment
    Re: The Power of Customer Collaboration
    LittleOddMe
    I love this system of being able to give feedback. I love feeling insidery. I've had a couple of sites that have been really important to me and have been wonderful in so many ways, but with both of them I felt like I was shouting into the wind when I wanted to have some input into what I needed. Even though I haven't been here long enough to see a suggestion of mine come to fruition, I'm still getting feedback on whether you guys think it's a good idea, and if so, then at least letting me...
PreviousNext

Membership Required

We're sorry. You must be signed in to continue. Sign In or Register
×
Are you sure you want to remove from your Block List?
×
When you block a person, they can no longer invite you to a private message or post to your profile wall. Replies and comments they make will be collapsed/hidden by default. Finally, you'll never receive email notifications about content they create or likes they designate for your content.
Note: if you proceed, you will no longer be following .
×
Advanced Search
Advanced Search