Hey Ted, looking forward to playing with recipes. Do you know if the release would have inadvertently impacted our permissions groups. We have one group who lost the ability to edit member posts in the forum they were assigned to. I had to go back and give them the Moderate Content permission. Thanks.
Hi Augie, The Recipes release shouldn't have impacted your forum permissions in any way. Is it possible that another administrator made the permission change? Regards, Brian
Hi Brian, the only recent change that was made to this permission circle was that some members were removed. No permissions were edited though. Today we received comments from existing members that none of them could edit posts which was one of the granted permissions. When I investigated I noticed that only the admins had the moderate content permission. Weird.
Strange. The upgrade wouldn't have impacted that. If you are able to identify any specific scenario where things may be going awry, it would be great if you could put in a support topic with more details. Thanks!
No worries, we only have a couple custom permission circles and it only took a minute to restore content moderation to this group. On the other hand, I just created my first recipe! We get a lot of spam so new members are placed into a moderated permission circle and have be cleared by a moderator which adds them to a different permission circle. The recipe I created automates this (at least in theory b/c I'm not sure how to find/use a recipe).
Great! Yeah, your use case is definitely a good example of the power of Recipes Once your recipe is set up with the rules you want, you can just sit back and watch it work. As the recipe is triggered (e.g. as users register or post), it will work automatically behind the scenes, performing the tasks you assigned it to do... Have a great weekend!
CRAP, if that's the case then I don't think I set this up right b/c the trigger would add every new member to an un-moderated permission group. Here's what it looks like:
It would depend on what trigger you use for that recipe. If you'd like further assistance or have further questions, can you please create a new support topic , and we'd be happy to assist you further. It's a bit more difficult to tailor the support to you in the blog's comments section. Thanks!
Thanks Brian, will do. Really interested in the possibilities of recipes. The company I work for has a home-grown forum system that isn't doing well so I took them on a tour of the Hoop.la site I manage and they were very impressed. IMO it would be better to migrate to a Hoop.la community than continue down the path of the DIY approach. I'll submit a support topic to discuss the trigger for the scenario we've been talking about.
Sounds great, Augie! Let us know if you'd like us to demo Hoop.la for your company, too. We'd be happy to set up a customized demo site and have someone from our sales team reach out. Or you can just have them contact us directly: http://www.hoop.la/contact-any.php
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