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Tagged With "Chat"

Tagged With "Chat"

  • QuestionAnswered
    A few questions on the chat room.What is celebrity status in a chat room and how do you set that feature up?Currently our members all show up with a green head - the moderators show up with an orange head. Is there any way to change the colors or...
  • SuggestionUnder Consideration
    Hi   Why don't you guys change the chat rooms to be like Facebook's Chat on the right bottom side of the websites, where the members can char directly with one and another , of instead to open a page to chat ?   Thanks Wiekus
  • IssueResolved
    Our chat room doesn't seem to have sounds when someone posts a message (or even enters the room).  Is there a setting in the Control Panel I need to activate?  I see that you can mute sounds in the room, but there are no sounds. Room:...
  • SuggestionUnder Consideration2 Votes
    ❤️
    It would be wonderful if there was an indicator to tell moderators if featured guests were still typing a response to a question, or had finished. It's tough to know when to post the next question sometimes, as some people type more/less/faster/slower...
  • QuestionUnanswered
    ❤️
    I love the option to have dialogues on Hoop.la, but might I suggest an option for this to be online "chat" rather than just bouncing hoop.la emails about? Again, a function in facebook which would add to internal community stickiness. A real person to...
  • IssueResolved
    The chat archive widget on the chat page seems to be grouping chats incorrectly. For example - October 2016 shows 0, when there are 5 (although only three are for past events?). December 2015 shows 51 - August 2015 shows 17, etc.
  • IssueResolved
    Our chat room is not accessible, and has not been since about PM EST on 3/9/10.  http://forum.homefrontonline.com/eve/chat
  • QuestionUnanswered
    When holding a chat event, what are some tips for getting the conversation started and knowing when/how to end it? (We have an hour scheduled, but I'm not sure we will need that entire time.)
  • Blog Post Comment
    ❤️
    As I told in the "What would you like us to do next"? survey last month, a webspace manager is just what I was looking for. Amazing to see it implemented so quickly!
  • Support Ticket Reply
    ❤️
    Hi Wiekus, Yeah, that's a good idea, and it's something we are considering for a future release. Here's another suggestion for the idea with a few more votes: https://hey.crowdstack.com/support/topic/dialogues Thanks! Brian
  • Support Ticket Reply
    Hi my friend, yes it would be a grate, thanks for coming back to me, appreciate it.
  • SuggestionUnder Consideration1 Vote
    ❤️
    Hello! Quick question...is there a way to check the peak number of members who attended a chat event after the chat event has closed? We like to know stats like that and sometimes we forget to check the roster throughout the chat event. Thanks! Alesa
  • SuggestionUnder Consideration5 Votes
    ❤️
    I think it would be cool to be able to RSVP to chat events like you can for other calendar events in Hoop.la.  I'm posting this here as a suggestion to see if anyone else is interested in the same thing.
  • QuestionUnanswered
    We have held 2 live chat events with very mediocre (dare I say, poor?) participation.  Even when we request RSVPs and send reminders, we still only have 5 people (in addition to staff) who show up.  Any tips to improve chat event...
  • IssueUnresolved
    Hello, We've noticed recently that the Hoop.la chat events are not always automatically refreshing the pending queue on Mozilla Firefox and sometimes the Approve button or Delete button won't work until we manually refresh the page. This is a minor issue, but it causes annoyance as some messages don't appear in the chat queue until we remember to refresh the page and that causes delayed responses. This also sometimes occurs in Google Chrome, but not frequently enough to concern us. Is this...
  • SuggestionImplemented
    Hi everyone, A while back, when we'd post an image in chat, we were able to click on the image to get it to pop out bigger. Is that functionality no longer available or is it just not functioning properly? I am using the latest version of Firefox. Just curious! Thanks! Alesa
  • QuestionAnswered
    I'd like to set up a chat room on my community.  How do I do that?
  • QuestionAnswered
    Why is it that even we remove the blog option from a group menu, members can still make blog posts? They end up appearing in the activity stream but nowhere else on the site. This is also the case for chat events. Is there anything we can do about this? Thanks, Emma
  • Support Ticket Reply
    Hi, Jason: If you are actually ON the chat popup, you won't hear the noises--the noises are meant to get your attention when you are on another page, like your email, or another browser page or something. Does it work for you if you aren't on the chat popup?
  • Support Ticket Reply
    Thanks for the reply. We'll try this and make sure it works.
  • Blog Post Comment
    Great article, Rosemary! I'd just add this: to 1. - No matter HOW you define success, your community must be visible in order to be successful. I've seen too many people hide their communities so that it takes a trail of breadcrumbs and a jungle machete to find it. to 2. - Completely agree that these are questions that are best answered before you start. We've seen a number of communities try to set up "premium features" on formerly-free features.
  • Blog Post Comment
    Excellent points and great thoughts to consider before starting an online community. An addition to 1: How do my forum users define success, and is this congruent with my definition? What is their baseline for success, and what factors will cause them to consider the community a failure?
  • Blog Post Comment
    I went to opposite approach. I purchased a UBB license from Infopop to give a few friends and I a new home and blindly jumped in with both feet. I can't thank you enough for giving a complimentary license to Leo Laporte. That was my intro to the world of Social Strata.
  • Blog Post Comment
    Thanks all for the excellent additions to the list! LOM great one! If you're going to throw a great party, you want to focus more on the comfort of your guests than yourself, right? Harold, we've always been big fans of Leo. It's cool to hear that something we did a long time ago has rippled through the years And we've definitely benefited from having you around too!
  • Support Ticket Reply
    Hi Serena, I don't really know your audience or subject matter, so on a more general scale - Have you tried testing different times? Maybe your audience finds it easier during the morning over coffee? Or maybe after morning meetings but before lunch? Or they can't tie up the time during work hours but would be able to do so after dinner? Again, I don't know your audience, but the point is the same, maybe the time you're trying doesn't fit. Are you making sure to post announcements in forum...
  • Support Ticket Reply
    We would use the chat IF the chat module would allow Registered members to participate, and not just Premium (too few of those). I would think chatting with experts/trainers/admin would be a great way to build community....that would LEAD TO premium membership sign up, rather than be a reward for it. So yes, this is a 'suggestion'.
  • Support Ticket Reply
    Hi Neil, I'm not sure I understand your post. As the administrator of your site, it's up to you to control the permissions. You can make posting in chat rooms/events available to all registered members (and not limited to only premium members) if you want by setting the permissions appropriately on the All Members permission group. Is that what you are looking for? Brian
  • Support Ticket Reply
    No, I think you understood my confusion just fine. Didn't realize 'permissions' could control access to chat (as I've never enabled chat before today). Just saw that 'chat' was set to premium only. I'll change that.
  • Support Ticket Reply
    When we have run chat events, I typically go in with a list of questions that could be asked in case the participants start out shy. And then what usually happens is that, once you've primed the pump with a couple of questions, they will jump in with questions of their own. I have also in the past created a couple of "dummy" participant accounts just in case there is sparse attendance in the beginning of the chat. That way your featured guest won't feel weird. As far as when to end the chat,...
  • QuestionAnswered
    The members of our chat rooms have been reporting numerous issues with Adobe Flash Player, which is a very new issue. Have their been any reports of problems with Adobe? Are there any suggestions I can provide our members outside of updating Adobe? 
  • SuggestionUnder Consideration1 Vote
    ❤️
    With Periscope and the popularity of video these days, it would be great to have video capability for chats. Typing is slow and much less interactive. Anyone else interested? Please like this suggestion. Thanks.
  • Support Ticket Reply
    Hello Rob, I have not heard anything from you regarding this for a long time. I am going to go ahead and close this up, but if its still a issue feel free to re-open. Cheers, Jonmark
  • Support Ticket Reply
    Great idea! We could use this feature for sure! Loving Hoop.la ♥
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