Tagged With "suggestions"

Tagged With "suggestions"

  • SuggestionUnder Consideration
    I would love to have the ability to create a bank of phrases for each service/product within QuestionShark as well as in each Forum category. The automatic suggestions pick up on key words, but not always together in phrases. For example, right now is the time of year when all of our clients have a regulatory filing deadline; we have support (QS) threads with each of them as we review their filing drafts. The system might suggest "YE2018," "amendment" and "ADV" but it would be really helpful...
  • SuggestionUnder Consideration
    Hi Hooplaaa crew! I'm fond of the 'About This Site' widget on my site's homepage, since it links signed in users to the invitation form and guests to the signup page. This widget also shows a brief introduction taken from the 'About' page,...
  • Our Support Doesn't Bite!
  • Support Topic Reply
    Hi Mary, I use a software tool ActiveWords . This works within the Hoop.la application and everywhere else I type. This saves me hundreds of hours per year (seriously!) and let's me give consistent, correct responses. For examples: I type ty ActiveWords replaces my text with Thank you for joining the Bose Portable PA Community. Welcome. I type support ActiveWords replaces my text with Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM - 9:00...
  • Support Topic Reply
    ❤️
    Hi ST -- I am an idiot -- we use ActiveWords too (thanks to you!) and I didn't think about using it for this purpose. Thanks!
  • Blog Post Comment
    I like what I see but fail to comprehend why dogfood is needed.. Do Sharks like dogfood?
  • Blog Post Comment
    We're still working on pricing details...more info to come on that. James, sharks will eat ANYTHING, right?
  • Blog Post Comment
    "We're going to need a bigger boat." I'm glad to see QuestionShark nearing completion.
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