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Tagged With "UBB"

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Tagged With "UBB"

  • Blog Post Comment
    Re: The Bad Robot Release
    Richards Guitars
    Bandwidth is surely very cheep these days and I am reluctant to pay a premium OR lose my SEO. Could you please tell me what my monthly charge will now be without it? Thank you.
  • Blog Post Comment
    Re: The Bad Robot Release
    Ted @ Crowdstack
    All of our plans include unlimited bandwidth, so that is a non issue. I'm not sure what cost you are referring to, since nothing I described in this blog requires a cost of any kind. Both new features are free. For further questions about your particular account, please post to our support site: http://socialstrata,com/support Thanks and have a great weekend!
  • Blog Post Comment
    Re: The Bad Robot Release
    Richards Guitars
    I could have sworn I was told that I have to pay a charge for excess visitors or bandwidth of some kind? It was going to appear on my bill but you said you would hold off the charges until the new feature was released and then give me the choice of the extra charges or limit the BOTS. This is really confusing. Can you confirm then that my site will have no additional charges if I DONT limit the bots on my site?
  • Blog Post Comment
    Re: The Bad Robot Release
    Richards Guitars
    "If your billable page views are getting close to your plan limit, this option may come in handy." - THERE! So what are billable page views if its not linked to bandwidth?
  • Blog Post Comment
    Re: The Bad Robot Release
    Ted @ Crowdstack
    Hi Richard- Your plan has a billable page view limit (not a bandwidth limit). And if you exceed your billable page views, you will incur charges. Thus, if you are close to exceeding your account's limit, then you may want to consider using the throttling option. For questions about your specific account, please post to our support area.
  • Blog Post Comment
    Re: The Chat Room Release
    neil
    As usual, you guys rock. A great service just keeps getting better. Neil
  • Blog Post Comment
    Re: The Advanced Reporting Release
    Julia M Usher
    Great stuff. One question: In the Activity Point formula, there's a reference to points earned for the author having a post on a support topic "marked as best answer." Can one enable this "best answer" feature in their own community forums? If so, how? I can't seem to locate this option on Hoop.la. Thanks.
  • Blog Post Comment
    Re: The Advanced Reporting Release
    Jonmark @ Crowdstack
    Hey Julia, Your site should not be seeing that activity event. It should go away in a future release. Sorry for any confusion that may have caused you.
  • Blog Post Comment
    Re: The Advanced Reporting Release
    Ted @ Crowdstack
    Just to clarify what Jonmark said... the "mark as best answer" action is a feature in QuestionShark, our customer support product/module. Thus, sites that do not have QuestionShark enabled will never have that option available.
  • Blog Post Comment
    Re: Responsive Project Update
    margarita
    Hello , I am excited about the news. Would like to be a tester. I have sub communities. would this feature remain? Very good news and thanks for sharing.
  • Blog Post Comment
    Re: Responsive Project Update
    Ted @ Crowdstack
    Hi Margarita- You'll be on our beta/upgrade server when it is available... and we'll notify you when that happens, of course. We will still be supporting groups (which is what I think you were referring to). Not planning to drop any features.
  • Blog Post Comment
    Re: Responsive Project Update
    Lynda
    Hi Ted, do you have an update on the estimated launch for beta testing? I vaguely recall an August projection, so I thought I'd check.
  • Blog Post Comment
    Re: Responsive Project Update
    Ted @ Crowdstack
    Hi Lynda- I'll be posting a new blog post with an update sometime next week.
  • Blog Post Comment
    Re: Responsive Project Update
    CreativeCarol
    Re: Creating Content is Simpler I am really hoping that you all include in this update a way to move a post to add it as a reply to an existing post. With this "simpler" way of posting, I'm forecasting our users will probably post in the wrong spot. (We've got a lot of possible forums and topics and posts.) -- Carol
  • Blog Post Comment
    Re: Hoop.la 2.0 Goes Beta!
    Augie
    As long as our members can preview posts, moderators can ban members by IP (loved that feature in Eve) and we can remove Likes from the Activity Stream then we're good!
  • Blog Post Comment
    Re: Hoop.la 2.0 Goes Beta!
    Bradley Blinn
    lot of major updates. very impressive. look forward to accessing the beta site and making an aggressive push to launch my Hoop.la site. I think forum owners are going to see a SIGNIFICANT increase in engagement across their site with the mobile friendly responsive design. That is HUGE! I suspect large community sites using UBB Forum will see an amazing increase in overall utilization. I look forward to being more engaged with Social Strata. This is a high quality update for sure. Congrats.
  • Blog Post Comment
    Re: Hoop.la 2.0 Goes Beta!
    jpmfan
    ❤️
    Looking forward to improved ease of use in the Admin section, and a richer platform with enhanced gui's. Congratulations!
  • Blog Post Comment
    Re: Hoop.la 2.0 Goes Beta!
    Gamres
    Has the chat been fixed so that it displays the latest chats first?
  • Blog Post Comment
    Re: Hoop.la 2.0 Goes Beta!
    Ted @ Crowdstack
    I'm not sure I understand your question, Gamres. There are no known issues with the ordering of chat posts. I'd suggest submitting a support ticket if you are having an issue, so that we can properly assist you.
  • Blog Post Comment
    Re: Hoop.la 2.0 Deployment Dates
    Ted @ Crowdstack
    Margarita- you have a separate support topic for that over here: https://hey.crowdstack.com/support/topic/beta-si...
  • Blog Post Comment
    Re: Hoop.la 2.0 Deployment Dates
    helela
    So where is my site at, there is a copy of my site someplace?? I hope I am understanding this correctly.
  • Blog Post Comment
    Re: Hoop.la 2.0 Goes Beta!
    Ted @ Crowdstack
    Hi Helela- Yes, the the home page is now 2 columns, though you can create a 3-column custom page to replace it if you like. See the tip here: https://hey.crowdstack.com/support/topic/make-a-...
  • Blog Post Comment
    Re: Hoop.la 2.0 Deployment Dates
    Ted @ Crowdstack
    Hi Helela- You would have been sent an email about your beta site well over a month ago, so you may want to check your email (perhaps check you email spam folder, as well). If you cannot find it, then please submit a support ticket for assistance: https://hey.crowdstack.com/support/post-topic Thanks!
  • Blog Post Comment
    Re: Hoop.la 2.0 Goes Beta!
    Augie
    Ted, do we report feedback about the beta site here or in a separate post? Thanks.
  • Blog Post Comment
    Re: Hoop.la 2.0 Goes Beta!
    Ted @ Crowdstack
    Augie- Questions, comments, issues, suggestions about 2.0 should be posted here: https://hey.crowdstack.com/support
  • Blog Post Comment
    Re: Hoop.la 2.0 Deployment Dates
    Richards Guitars
    Apologies. I may be confused but expected my new site to be showing today. Could you confirm when it crosses over?
  • Blog Post Comment
    Re: Hoop.la 2.0 Deployment Dates
    Ted @ Crowdstack
    Hi Richard- We emailed everyone about the time frame for each site. Yours will be upgraded today, sometime between 11 AM - 9 PM Eastern Time US. And there will be some downtime for your site when the upgrade happens. Please refer to the email we sent you a couple of weeks ago for specific details for your site. Or, if you have specific questions, please post to our support area here: https://hey.crowdstack.com/support Thanks!
  • Blog Post Comment
    Re: The Advanced Reporting Release
    Chris822
    Wow the page views is a wonderful addition, thank you so much. Is this tallying ONLY those who click and read at the website and NOT those who read it via email?
  • Blog Post Comment
    Re: The Advanced Reporting Release
    Jonmark @ Crowdstack
    The page views will increment when a user views a topic/blog/clip via the website (standard or mobile). We do not track page views for users viewing the a post via email notification.
  • Blog Post Comment
    Re: The Advanced Reporting Release
    neil
    Like the release, wish the name was better. How about: "Lies, damned lies, and statistics" (What are 3 kinds of lies) Or "Richard's Wet Dream" Or...
  • Blog Post Comment
    Re: The Surveys Release
    Robert Reese
    That's great news. Are there any plans to evolve this into a quiz functionality eventually? (Where users would get an answer based on the selections they made?)
  • Blog Post Comment
    Re: The Surveys Release
    Ted @ Crowdstack
    Hi Robert- We have no current plans for a quiz feature, but if that is of interest to you I'd suggest posting your idea(s) as a suggestion to our support site , so that we can consider it for a future release. I can see how that would be cool.
  • Blog Post Comment
    Re: The Surveys Release
    Brad Ford
    Hi, I’ve gone to my admin console, and as a Super Admin, I am not able to set permissions to create surveys. Create survey is not an option here: http://forums.bicycling.com/cp/survey-settings Thanks, Brad
  • Blog Post Comment
    Re: The Surveys Release
    Brian Lenz
    Hi Brad, On the Survey Settings page, you can set the default permissions for newly created surveys (for who can complete the survey and view the survey results). You do not set the actual Create Survey permission there, however. To control who can Create Surveys, you need to go into the Permissions section of your control panel. Select the Permission Circle that you want to be able to create surveys and then click the Permissions tab. For example, for All Members, that URL is:...
  • Blog Post Comment
    Re: The Surveys Release
    Yojeffo
    Call me stupid but I cant seem to figure out how to post a survey. Had no problems with polls.
  • Blog Post Comment
    Re: The Surveys Release
    Ted @ Crowdstack
    Hi Yojeffo- Go to the Surveys page and click on the big "Create Survey" button on the top right. Alternatively, you can click on the "Post Content" button (also in the top right) on the "Home" page. There is also a "Create Survey" link as a submenu item In the "Surveys" menu item. It basically works the same way as any other content type in Hoop.la. If you are not seeing these Create Survey buttons/links, it means that you do not have permission to create surveys, which would be a permission...
  • Blog Post Comment
    Re: The Surveys Release
    Dan V
    I am interested in creating a survey for only a small subset of users. I do not wish to make it public or post it to the community, but rather send out an e-mail to certain users with a link to the survey. So, when I create the survey is it automatically posted to the community, or can I hide it? Will a link be generated to put in an e-mail?
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