This one is for all of you community managers out there. Do you eat your own dog food? Do you belong to an online community yourself? I know, I know, you have no free time, but hear me out. If you're not out there as a participant/member/civilian yourself, it will be hard for you to imagine the frustrations your own membership go through.
I'd recommend trying to find a community with a similar structure as yours---if you run a blog with comments, then you should be a frequent commenter on another blog. If you run forums, you should find a forum on a subject you're passionate about, and join it. If you run a bigtime Facebook fan page, become a fan of another page.
You'll pick up great ideas, find out the sticking points, and become a better community manager as a result.
Come on, taste the dog food. It's good!