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Hi, Mother-of-Many. Thanks for your thoughtful reply. I agree. In some organizations, decisions are driven by metrics (quantity). It takes a different kind of insight to discern quality. I would like to see Crowdstack give us tools to do sentiment analysis . As a start, I'd like to know how I can use the Community Rank to measure engagement. I'll start a new discussion to explore that question. We modified the Posting Tips section in our community. Click the picture above to see where that...