Thanks for the updates Ted and crew. Regarding: "Extract Improvement: we now filter out quoted text from content extracts to make the extracts more readable." Can you explain this one a little more?
Hi @neil ! That just means that when Hoop.la generates automated extracts of posts (e.g. for showing recent replies in the topic list), Hoop.la will now strip out any quoted text (i.e. text in a blockquote ). This will give more focus to the actual post/reply/comment that was made.
Hi Ted, I'm guessing this is not possible, but it would be great if we could use Circles to apply the GDPR settings only to members to whom it applies. As it stands, we're telling clients in Europe that they will have to drop membership if they want these features, because we are not willing to enable these restrictions for everyone when less than 1% of our clients are in Europe. If we had the ability to have a Europe Circle, and only enable this for them, that would be ideal. Thanks, Mary
Hi @MHK@CS2 , there's currently no way to set permissions up or use recipes as you've described. I'm not a lawyer, but I'm not even sure that approach would work from a GDPR perspective. You would technically need to identify members by first collecting some information about them in order to determine whether to give them the "GDPR treatment" or not. I'm not sure that would pass muster. It's definitely an interesting idea, so you could always suggest it separately in the support section of...
Hi Brian, I understand what you're saying. We're in a different situation than most of your clients, I believe. Our community is 100% business related; all members are paying clients and they engage us to provide jurisdiction-specific regulatory information. Members cannot join our community on their own - they have to execute a contract for our services first, which includes agreeing to our terms of use of the community. Our members are chief compliance officers of (highly regulated)...
My best recommendation would be to consult a lawyer about what your GDPR requirements are. If you are not doing business in the EU or directly marketing to users in the EU, you may not need to comply. You also might consider your specific workflow. If these users are doing direct business with you, you could make it clear in your separate onboarding / contracting process that their personal information will need to be used in your internal system (Hoop.la) as a contingency of being a...
Hi Lhisa, Hoop.la doesn't do any checks based on IP address that would prevent you from sending a dialog to another user. Users can choose to prevent others from sending them dialogs, however (assuming you are talking about dialogs). Thus, the new feature that allows you to register users through the control panel should behave the same way. The only difference is that you will not be logged in as the new user (as you would have previously). Without knowing exactly what error you're getting,...
No, I wasn't blocked. I just noticed that in the past if I signed up as a new member under my IP address on my hoop.la site using a different email address as a test member, I could not send a dialog to that test member & I attributed that to having the same IP since I was also the Admin because the system shows the registration IP & the last IP used to login. If the system however is not wired to see that as a conflict, then something else was blocking my ability to receive a dialog...
Mentions will be of good use, and is a more efficient way to address someone directly in a mass discussion then traditional 'quoting' which basically just copies text and formats it in a block. Also, usernames in profile URL's are pretty significant for search engines. As people are searching on these names and so your community may pop up in even more searches as long as that username is a big name in a respective community. This is also why Google, Facebook, and Twitter started supporting...
Hi @Harvey Mercado , You can set up your SSO configuration so that users of your system will be automatically registered in Crowdstack without any further registration steps. To do that, you need to make sure that your SAML Assertion provides all of the profile fields for Crowdstack, which includes, at a minimum, Email Address and Display Name. Once you have everything set up, then anyone who visits Crowdstack will need to sign in or register on your external system in order to get signed in...
Hi @Harvey Mercado , What Destination URL are you referring to? Are you referring to the SAML Assertion? If so, Crowdstack doesn't use Destination URL. Note that the Assertion Consumer Service URL is defined in your Crowdstack SAML metadata, which is found at the /saml/metadata path in Crowdstack. I don't know which Crowdstack you're affiliated with or I would provide the direct URL to you. Crowdstack doesn't put any requirements on the Issuer or Audience. You will need to make sure the...
Thanks and Happy New Year @Brian Lenz . I did try and update the metadata according to your instructions, however, the issue still exists. I reset the settings then I realized that the issue only exists if I tick the checkbox for enabling the SSO as shown in the screenshot below: Not sure how to proceed with this. Do you know how do I address this? Please let me know. I also need to upload crowdstack's metadata xml from ( https://manchesterunity.crowdstack.io/saml/metadata ) to ssocircle as...
Hi @Harvey Mercado , There's a "backdoor" login form that you can use to sign in as an administrator to your Crowdstack: https://manchesterunity.crowds...n?showLoginForm=true You should be able to sign in there with your original Crowdstack email address and password, which should allow you in to the control panel to make further changes to your SSO integration. Hope that helps! Brian
Thanks @Brian Lenz . One more thing, I am trying to upload a new metadata however, I'm getting the error below saying its invalid but cut short of telling me what exactly is invalid with this file and how to address it. I have attached the new metadata file here, in case you have the chance to check it out. Thanks again.
Hello, I’ve read over the “fork in the road” email. At the end of the email there’s an email address for us to contact the help desk CS Helpers. Is this space closed forever now? 😭 I had a question about finding photos I’ve uploaded onto my “ CS Pro” as it’s now called. Should I email the question? Thank you for your time. Love, PT ps adding a pic just because 🌸
Whew 😅 thank you! I was feeling kinda sad because I thought I wouldn’t be able to see you all anymore. For real. Ok I’ll direct my question to the email address! Thank you again for responding. Total sidenote here, I’ve traveled quite a bit in my life and some of the villages I lived in no longer exist and when I read through the email it somewhat invoked the feeling I get when I think about those villages. They quite literally do not exist any longer 🥺 Be safe and enjoy spring 🌷 love, PT
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