I suspect you may not like to hear this from what you explain Rosemary. And you know I'm a supporter of LiveCloud. You see... there is actually a need for a 'support' function in the way it may not be seen by many in the way you explain. Someone who will just say... don't worry... Someone who can interpret concerns expressed here and express them on behalf of members who can't do so. It's like pastoral care. There are people who can respond appropriately to questions they are asked as...
I actually think that's a completely valid point Xochi! Very often highly technical folks have a hard time explaining things in a simple way, and non-technical folks can't really express the hard-core information you need. It's an art not a science, for certain. I think how we'd like to handle that is by tag-teaming those really slippery technical questions, training everyone to listen first, and truly making sure that even the unspoken concerns get addressed. And if you ever feel like...
Reference: I think how we'd like to handle that is by tag-teaming those really slippery technical questions, training everyone to listen first, and truly making sure that even the unspoken concerns get addressed. Now I like that way of looking at it! Yes, tag-teaming... or brainstorming a problem! And thanks for your offers of help... Goodness knows I'm testing them at the moment!
200 members is great but how many are free and how many are paying? What business model was used as far as pricing was concerned? The standard $25 a year? Or a larger monthly fee etc? I never watched the video, so sorry if it is mentioned there - 3am here I am too tired.
Hey Danny! I just thought I'd pipe in on this as I got the email notification that you'd responded. The video is before I had set up premium memberships and more focuses on things that I had learned about bringing new members to the site in only a couple of months and keeping them engaged. I've since set it up and do have maybe 5 paying members currently (at the standard annual rate) but I really operate the site for the love of sharing my interests with others and learning from one another...
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