Troll Triage: Progressive discipline techniques in an online community
Rosemary O'Neill
Community Management
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TipsIt's been a while since I shared a "fun with Recipes" tip. This one is useful if you have more than one admin or moderator, and want to keep share why you banned (or unbanned) a specific member. To set up this Recipe: 1. Go into your control panel and click Basics > Recipes. 2. Click "Build Custom Recipe." 3. Give it a name, like "Add Member Note When Banning." 4. For Trigger, choose "Member Banned." 5. For Action(s) to Take, choose "Add Member Note." You'll notice that you can insert an...
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Crowdstack DiscussionIs there a way an admin can temporarily mute a member for a designated time period rather than ban them? It would send a clear message of a rule infraction.
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Topic Reply👍You could temporarily move them to a Role that doesn't have posting permissions (or create such a Role for this purpose).