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Tagged With "private"

Tagged With "private"

  • QuestionUnanswered
    ❤️
    I love the option to have dialogues on Hoop.la, but might I suggest an option for this to be online "chat" rather than just bouncing hoop.la emails about? Again, a function in facebook which would add to internal community stickiness. A real person to...
  • SuggestionUnder Consideration2 Votes
    ❤️
    I get a lot of private messages, and sometimes it would be really helpful to filter them so I can quickly find all the unanswered ones. This came up as an issue when we did the migration from EVE to Hoop.la. My Private Message indicator told me that I had 6 Private Messages, and I had to look back over 12 years to find them. I know that they did not appear as unread in EVE. But even in the normal course, it would be nice to be able to filter my Private Messages and see just the ones that are...
  • QuestionAnswered
    How do you export private messages or print them? I have on I want to delete but first want to print it and store the information for later use.
  • QuestionAnswered
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    Is it possible for the "owner" of a private message to include others into the conversation after sending out the original message? We want to bring some other folks into our conversation without rehashing what has already beend dicussed.
  • QuestionAnswered
    I thought I read a post on here that said they were able to prune private messages older than 90 days.  How do you do that? I couldn't find it in the Eve Control Panel or the FTP Control Panel. Thanks.
  • SuggestionUnder Consideration1 Vote
    ❤️
    Is it possible to change the way private messages appear in the list so that at least a few sentences of the message are shown without having to open each message up? We are weaning clients from email in favor of private messages, but many don't get very specific in the subject line, so it is easy to lose track of similar messages -- see below for an example. If this is not possible currently I would like to convert this to a suggestion. Thanks!
  • QuestionAnswered
    Hello I am the owner/admin of a few of my companies forums, and i had a request from a manager about making a dedicated section on our forum where only certain members we deem can view this private section where we can post information only they can see? how would i do this on our forums? What are the steps? Thank you so much! Our main forum is: https://forums.elationlighting.com/ PS i am unsure which product we have, they used to be Eve forums, but now they are crowd stack? Thanks!
  • Support Ticket Reply
    You can print from your web browser (usually under the File menu or a print button on the toolbar). Just go to the private topic. There isn't an export option.
  • Support Ticket Reply
    Is that the only way? It's 20 pages on the screen which will equate to about 70 printed pages!
  • Support Ticket Reply
    There is no way to export messages, but instead of printing it you could save it as an html page. In your browser, under file, save page as.. That way it will open in your browser if you want to review it or print it later.
  • Support Ticket Reply
    Thanks, is there a way to determine what IP address a person signed on from? I think someone is using a differents persons ID thus causing my community issues. I just want to see the logon pattern for two users. THANKS!
  • Support Ticket Reply
    If you search for them in the Member Management section fo the control panel you can view a person's last login IP, but there is no historic tracing.
  • Support Ticket Reply
    As an alternative to printing to a HTML file, you can download a PDF file creator (I use NovaPDF) which enables you to create PDF files. NovaPDF uses the ordinary print function and you select NovaPDF from the list of your available printers before printing. Once the PDF file is created you can print any page you wish to. NovaPDF can also be used from any program which uses a print function.
  • Support Ticket Reply
    When will a print feature be available, seems kind of straight forward? You "can't" isn't a resolution it's a work around and a bad one at that.
  • Support Ticket Reply
    Take a look under tools, you'll see Print Friendly Format.
  • Support Ticket Reply
    Dave. I may be being thick but where under Tools does it refer to Print Friendly Format? There is no such option on the Firefox or IE Tools menus.
  • Support Ticket Reply
    Indycamero is asking about Eve Community. Eve Community has a Tools menu with a Print Friendly Format.
  • Support Ticket Reply
    ❤️
    It is in your Eve Control Panel: Go to Eve>>Members>>Private Messaging. Once there, click the Manage tab, and search for the date range you'd like to act on. Once you have the search results, you can delete them from there.
  • QuestionAnswered
    Hi there, Groupee's support-ticketing system seems to be directing to this support forum now (must be a result of pairing with Digital River).  Hoping someone can assist with this.  We are trying to pull stats on private messages sent...
  • QuestionAnswered
    Hi, In my community https://bosepro.community/g/portable my screen name is ST It's short, easy to type, and it seems, nearly impossible to find in a search. I have had a couple of complaints from members that they cannot find me when they search https://www.bosepro.community/advancedSearch/?type=0-people - you get everything that begins with ST (too many to scroll through) or when they are trying to invite me to a private message https://www.bosepro.community/member-cp/create-private-message...
  • Support Ticket Reply
    Great idea! We could use this feature for sure! Loving Hoop.la ♥
  • Support Ticket Reply
    is this still in the pipeline?
  • Support Ticket Reply
    ❤️
    It is still under consideration for a future release.
  • Support Ticket Reply
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    Yes, the dialogue option is nice, but you can do much, much better. I would also like it to be possible to send private messages (whispers) to other chatters, inside the chat rooms.
  • Support Ticket Reply
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    Venla- The suggestion here has nothing to do with the current "dialogs"..it is for supporting private one-to-one chat, which is what you are looking for.
  • Support Ticket Reply
    Would LOVE to have this.
  • Support Ticket Reply
    Hi Darran- Yes, this idea is already in our development queue for consideration for a future release. We'll post here again if and when it moves closer to actual release.
  • Support Ticket Reply
    Reference: Groupee's support-ticketing system seems to be directing to this support forum now (must be a result of pairing with Digital River). They created a new support system that combines basic topics like you'd find on a support forum and private tickets like you found in their old system. I'm not sure who Digital River is or what you mean by that, but this is just a newer way to offer support to their customers and its build entirely by Social Strata, just like the last ticketing...
  • Support Ticket Reply
    Hi Steven, Thanks for the quick reply. I was just confused that the private support ticketing link was now directing to a public forum. For my future reference, would you happen to know where I can find the private tickets you mention? Regarding private messaging stats within the Eve forums, we were just looking to compare month to month activity to see how often the private messages are being used amongst community members. Do you know if this data is collected? Thanks, Kate
  • Support Ticket Reply
    Hi Kate- When you create a new topic here, you'll see a check box at the bottom of the form for keeping the topic private. You can also make it private after the fact as well.
  • Support Ticket Reply
    Hi, Kate: There are a couple of places in the control panel where you can get SOME information about Private Messages, although not in a concise report. 1. Control Panel>>Forums>>Reporting, choose the tab that says Message Posts, and click the link that says Post Storage. At the bottom of the list is an item called Private Messages. This will tell you how many total posts you have in Private Messages. 2. Control Panel>>Eve>>Members>>Private Messaging, choose the...
  • Support Ticket Reply
    Reference: Thanks all, the PM reporting under the control panel did the trick just fine. On a separate note, would you happen to know if the forum threads & content can be exported? Any information about the process would be much appreciated. Thanks, Kate Reference: re a couple of places in the control panel where you can get SOME information about Private Messages, although not in a concise report. 1. Control Panel>>Forums>>Reporting, choose the tab that says Message Posts,...
  • Support Ticket Reply
    Hi, Kate: You can export your database using your webhosting services panel (accessed via http://yoursitename/config). To make a backup, look for the item under Your Account that says "Create/Restore Backups". Click that link. Uncheck everything on the page except the database, at the bottom, and click "Create Backup". You can restore this to your directory, but please note that the export will not be in human-readable form--we don't have a facility for that.
  • Support Ticket Reply
    ❤️
    In your eve control panel, go to Eve >> Members >> Private Messaging. Uncheck the “Enable Private Messaging?” box, and then click on “Save.” Note that if you simply wish to prevent certain users from using private messaging, you can control that usage with user and group permissions, rather than simply disabling private messages for everyone.
  • Support Ticket Reply
    You are asking about Eve or LiveCloud? If the latter one, read this please: https://hey.crowdstack.com/s...t/153278373518329250
  • Support Ticket Reply
    ❤️
    That feature is not currently available for either Eve Community or LiveCloud, for the reasons outlined on the page Bartek links to.
  • Support Ticket Reply
    Greetings all: Vote for it on the page referred to above if you want it! We review popular feature requests for inclusion into the next release. Regards, -Don
  • Support Ticket Reply
    Hi, James! Yes, you are using Crowdstack--we just recently rebranded from Hoop.la, and we moved you to Hoop.la from Eve about a year and a half ago. You can create a private forum for certain members on your site, and then place those members into a permissions circle that has access to that forum. 1. Create the circle itself: In your control panel, go here: https://forums.elationlighting.com/cp/circles and click the Add Circle button. Give your circle a name that will help you remember the...
  • Support Ticket Reply
    Thank you Lori! I actually figured the bulk of that out on my own shortly after making this post, but i will double check all my setting with some of the tips you've listed! Thank you for your time!
  • Support Ticket Reply
    ❤️
    Glad to hear you figured it out on your own, James! We like to hear that the system is intuitive!
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