We are trying to bring a bit more organization to our various model train forums. We are experiencing a lot of threads started in the wrong forums. One of our members made a good suggestion I want to run by you. Currently the RECENT POSTS widget displays the thread title and the timestamp of the latest post to the thread. It does not display the specific forum where the thread is posted. Can that be added to the listings? It could look like this: The red text is the name of the forum where...
I'm suggesting that there should be a way to indicate to a member if has already posted in a specific thread. Some of the threads on our forum have very long legs. Many are several years old, but remain active with new ideas and photos posted in the threads daily. The record-holder is THIS THREAD which was started in January 2013 and is now 987 pages long! It still has new content posted in it every day. Threads that grow beyond a few pages become very difficult to search. If a member could...
Bandwidth is surely very cheep these days and I am reluctant to pay a premium OR lose my SEO. Could you please tell me what my monthly charge will now be without it? Thank you.
All of our plans include unlimited bandwidth, so that is a non issue. I'm not sure what cost you are referring to, since nothing I described in this blog requires a cost of any kind. Both new features are free. For further questions about your particular account, please post to our support site: http://socialstrata,com/support Thanks and have a great weekend!
I could have sworn I was told that I have to pay a charge for excess visitors or bandwidth of some kind? It was going to appear on my bill but you said you would hold off the charges until the new feature was released and then give me the choice of the extra charges or limit the BOTS. This is really confusing. Can you confirm then that my site will have no additional charges if I DONT limit the bots on my site?
"If your billable page views are getting close to your plan limit, this option may come in handy." - THERE! So what are billable page views if its not linked to bandwidth?
Hi Richard- Your plan has a billable page view limit (not a bandwidth limit). And if you exceed your billable page views, you will incur charges. Thus, if you are close to exceeding your account's limit, then you may want to consider using the throttling option. For questions about your specific account, please post to our support area.
Great stuff. One question: In the Activity Point formula, there's a reference to points earned for the author having a post on a support topic "marked as best answer." Can one enable this "best answer" feature in their own community forums? If so, how? I can't seem to locate this option on Hoop.la. Thanks.
Hey Julia, Your site should not be seeing that activity event. It should go away in a future release. Sorry for any confusion that may have caused you.
Just to clarify what Jonmark said... the "mark as best answer" action is a feature in QuestionShark, our customer support product/module. Thus, sites that do not have QuestionShark enabled will never have that option available.
Hello , I am excited about the news. Would like to be a tester. I have sub communities. would this feature remain? Very good news and thanks for sharing.
Hi Margarita- You'll be on our beta/upgrade server when it is available... and we'll notify you when that happens, of course. We will still be supporting groups (which is what I think you were referring to). Not planning to drop any features.
Re: Creating Content is Simpler I am really hoping that you all include in this update a way to move a post to add it as a reply to an existing post. With this "simpler" way of posting, I'm forecasting our users will probably post in the wrong spot. (We've got a lot of possible forums and topics and posts.) -- Carol
As long as our members can preview posts, moderators can ban members by IP (loved that feature in Eve) and we can remove Likes from the Activity Stream then we're good!
lot of major updates. very impressive. look forward to accessing the beta site and making an aggressive push to launch my Hoop.la site. I think forum owners are going to see a SIGNIFICANT increase in engagement across their site with the mobile friendly responsive design. That is HUGE! I suspect large community sites using UBB Forum will see an amazing increase in overall utilization. I look forward to being more engaged with Social Strata. This is a high quality update for sure. Congrats.
I'm not sure I understand your question, Gamres. There are no known issues with the ordering of chat posts. I'd suggest submitting a support ticket if you are having an issue, so that we can properly assist you.
Hi Helela- Yes, the the home page is now 2 columns, though you can create a 3-column custom page to replace it if you like. See the tip here: https://hey.crowdstack.com/support/topic/make-a-...
Hi Helela- You would have been sent an email about your beta site well over a month ago, so you may want to check your email (perhaps check you email spam folder, as well). If you cannot find it, then please submit a support ticket for assistance: https://hey.crowdstack.com/support/post-topic Thanks!
Hi Richard- We emailed everyone about the time frame for each site. Yours will be upgraded today, sometime between 11 AM - 9 PM Eastern Time US. And there will be some downtime for your site when the upgrade happens. Please refer to the email we sent you a couple of weeks ago for specific details for your site. Or, if you have specific questions, please post to our support area here: https://hey.crowdstack.com/support Thanks!
Wow the page views is a wonderful addition, thank you so much. Is this tallying ONLY those who click and read at the website and NOT those who read it via email?
The page views will increment when a user views a topic/blog/clip via the website (standard or mobile). We do not track page views for users viewing the a post via email notification.
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