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Rich Melvin

Bug Hunter
Senior Bug Exterminator
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Points: 6,195
Member Rank: #15

Posts By Rich Melvin

  • Suggestions
    I'm suggesting that there should be a way to indicate to a member if has already posted in a specific thread. Some of the threads on our forum have very long legs. Many are several years old, but remain active with new ideas and photos posted in the threads daily. The record-holder is THIS THREAD which was started in January 2013 and is now 987 pages long! It still has new content posted in it every day. Threads that grow beyond a few pages become very difficult to search. If a member could...
  • Suggestions
    ❤️
    We are trying to bring a bit more organization to our various model train forums. We are experiencing a lot of threads started in the wrong forums. One of our members made a good suggestion I want to run by you. Currently the RECENT POSTS widget displays the thread title and the timestamp of the latest post to the thread. It does not display the specific forum where the thread is posted. Can that be added to the listings? It could look like this: The red text is the name of the forum where...
  • Suggestions
    💯👍
    Would it be possible for you to add a Popup Action in the Automation Rules? This could be handy in many situations: Acknowledging a posting milestone (a member's 100th post, his 500th post, etc.) These would be a good opportunity to build member pride and loyalty via a "Congratulations!" popup. Notices on New Content about threads being started in the correct sub-forum. The setup should allow for us to author different popups for different purposes.
  • IssueUnresolved
    💯❤️
    More changes...and not for the better. READ THIS . Why must you make changes like this that make no sense! This is like taking all your carefully indexed and sorted files and dumping them all into one file drawer. It seems that you guys are now making changes just because you can. Crowdstack has grown to the point where you are trying to make it all things to all people, but it’s rapidly becoming nothing for anyone. You guys are not Facebook, so why try to emulate that social cesspool?
  • IssueUnresolved
    With this latest change, we can no longer provide a message to folks that are applying for membership on our forum. When we decline an application, we always provide a note to the person letting them know why and how they can fix it. (We don't accept bogus mailing addresses, for example.) When we click on the decline button and the window comes up, there is no place to type in a message. Before this latest change we were able to do that. Same with approvals now. You have made this process...
  • QuestionUnanswered
    Today a new thread appeared on our forum asking where the "Follow This Topic" button went. After a little digging, I find that the perfectly logical button with text has been replaced with a totally illogical bell icon. Why make a silly change like this? What purpose does making a change like this serve? Where is the logic in connecting a little bell icon to be the place where you click to follow a thread? It makes no sense. Those of us out here in the trenches moderating these forums have...
  • IssueUnresolved
    We also lost dates on all posts! I’m getting emails by the dozens about this! Just what I needed...
  • IssueResolved
    We lost the alternating background colors for sequential posts. We lost the dividing lines between posts. Every post now has a small heart in it. Why are they there and where do I shut them off?
  • IssueUnresolved
    Would you take a look at this thread in our Hoopla Forum? Did something change in this area recently? If so, can we change it back? A lot of solid technical knowledge about our hobby is exchanged via good images and diagrams posted by the members. The drop in image quality and resolution has had a negative effect on that for several of our members.
  • IssueUnresolved
    Would you take a look at THIS THREAD in our forum and advise me if we have a remedy for this problem? It is only affecting a small number of our members, but it's something new.
  • QuestionAnswered
    Would you take a look at THIS QUESTION in our Tech Support forum? I am not familiar with Pinterest so I don't know how to answer his question.
  • IssueResolved
    Take a look at THIS PAGE on one of our forums. The first page in this thread is fine, but page 2 is grayed out. Check the post on page 2 by CAPPILOT. That may be where it started. He started THIS THREAD in our Tech Support forum about this.
  • QuestionAnswered
    I would like to generate a Recipe using the "Comment / Reply Posted" trigger which would only look at posts in one of our forums and then take action. Is this possible, or do all recipes act site-wide?
  • QuestionAnswered
    Is it possible for an admin to see drafts in other members accounts? I have a member who has built a post in draft form. It''s a subject that may or may not be suitable for our forum. The member had the courtesy to offer to let me see it before he posts it. Can I do that? If so, how does one go about doing that?
  • IssueUnresolved
    Brian, to see what a few members are posting about this, CLICK HERE>
  • IssueResolved
    Would you take a look at THIS THREAD in our forum? Several members are posting about issues with the time zone and the clock. I have never seen this issue on any of my computers, so I don't know what to tell them,.
  • QuestionUnanswered
    One of our forum members claims he cannot post (or link) images from his Photobucket account. In an email about this he said, "...try to use one of the two options photobucket gives you to paste a photo in an online forum. Does not work anymore...used to work for many years on the forum..." I don't have a Photobucket account and don't want one, so I cannot confirm this myself. Is there an issue with images hosted at Photobucket, or does this member just not know how to do it?
  • IssueResolved
    Would you take a look at THIS THREAD in our Hoopla forum? Just within the last week or two I have had several emails from members with this same problem. It only occurs with videos uploaded directly to Hoopla. Embedded YouTube videos work OK.
  • IssueResolved
    Today I discovered that all the various Clips posted to our Hoopla site were being marked as Premium Content. I didn't originally set it up that way, but somewhere along the line it got changed. It is our intent that all clips should be viewable by everyone. When I un-checked the box to "Mark All Clips As Premium" it didn't do what I expected it to do. The message box said that all existing clips would remain as Premium Content and all future clips would have the OPTION to be marked as...
  • IssueIn Progress
    Please take a look at THIS THREAD on our Tech Support Forum. I'm at a loss to help him because I'm not familiar with his email program.
  • QuestionUnanswered
    I have a simple font formatting question...
  • IssueResolved
    Many members are complaining about everything being squeezed to the left, requireing LOTS of scolling. I don't see that on my machine, but obviously many are havingf this issue. Improper Wide-screen display. Some members have said that even when they drag the browser window very wide, the columns don;t get any wider. There is a trmendous amount of white space wasted. NO BROWSER SPELL CHECK! The broswer will not spell check anything when posting. That's true here, too. This is a HUGE issue.
  • QuestionAnswered
    In preparation for the big move, we announced the upgrade to Hoopla 2.0 on our forum yestereday. As you might imagine, the post has generated some questions. Here we go... Will the new design eliminate the two clicks required to open a thread with an iPad? Will it provide the "add attachment" utility for mobile users? Can users post pictures from iphone when they reply to a topic? I'm sure there will be more, but this is all for now. The thread has already had almost 900 views and 39...
  • IssueUnresolved
    I have a member having a problem with an Android KitKat. Specifically he says, " Android KitKat cannot find pending posts." The thread about it is HERE . I'm not familiar with this device and cannot offer him any advice.
  • IssueUnresolved
    I just had an interesting call from a forum member. He needed to know his password, but he was currently logged in. And if you are logged in, the "Lost Password" link does not appear anywhere. Nor is there a way to see your current password. And you cannot CHANGE your password to something new without knowing your CURRENT password. Hmmm... The only advice I could give him was to log OUT, then click the "SIGN IN" link and click the "Lost Password" link. At least then he could reset his...
  • QuestionUnanswered
    I have received a request from a forum member to purchase a "gift" Premium Membership for another forum member. Actually he wants to extend the member's current Premium Membership for another year.   Can I do that? If so, I'm not sure how.  ...
  • IssueUnresolved
    Please check THIS THREAD in our Tech Support forum.   Several people complaining of the same issue.
  • IssueReopened
    Today I am finding the performance of our Hoopla forum to be very slow. Some pages are taking as much as 30 seconds to load. I noticed the same thing when posting here.   I don't think it is a local issue, by virtue of a speed test which I just...
  • QuestionUnanswered
    We have a lot of sub-forums on our Hoopla site, so we often have to move threads when they are authored in the wrong forum. This usually causes some confusion for authors and members alike because they will have bookmarked the thread in its original...
  • QuestionUnanswered
    Since the roll-out of the Hoopla "Cha Ching Release" (what a GREAT name!) I am getting all the emails associated with the various FeePod transactions. I know there is a way to shut them off, but I can't find it!   HELP!
  • QuestionUnanswered
    If i enable the Post by Email feature on our forums, can it be set as a Premium Member Only  feature?
  • IssueUnresolved
    Something is amiss. Most of the Avatars appearing on our forum this evening are not correct. The Avatars are showing, but they are the wrong people.
  • IssueUnresolved
    We have a "For Sale" forum on our Hoopla site. We have trained our users to put the words "SOLD" or "DELETE" in the subject line of their threads when their items have sold. That makes it easy for us to search for those words in that forum and do a...
  • Tips
    ❤️
    Re: Moderation Queue short cut   You can always go right to your moderation queue using this link:   http://<your forum domain here>/cp/moderationQueue
  • IssueUnresolved
    I currently have five people that are "Basic Admins." Their permission set gives them the ability to handle minor content issues that may come up. However, these five people get ALL the alert emails that are generated by members, including new member...
  • QuestionUnanswered
    Is it possible to turn off the URL parser in our forums...at least for a while?   We have an on-going epidemic of people just pasting URL's into their posts instead of using the Link Tool to make links. Occasionally someone will paste one of...
  • IssueUnresolved
    The Favicon has stopped displaying on our site. I have received several alerts from members about this. It is still there in the Display Settings page. I even deleted them and re-posted them three days ago, but still nothing. Where did it go?
  • QuestionUnanswered
    Is it possible to embed a Hoopla widget on a Facebook page? I want to display the Recent Topics widget on our FB home page.
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