Yesterday, we added some new pricing plans for Hoop.la, with the primary goal of making all of our pricing completely transparent and offering more support options.  Now, you can see the cost of everything we offer, including add-ons, right on our website. Note that existing customers will stay on their current plans, which are not changing.

QuestionShark and UBB Forum Plans

The first change we made was to scrap all standalone UBB Forum and QuestionShark plans.  UBB Forum and QuestionShark have always been a part of the Hoop.la platform and now that is the exclusive way of using those features.  Customers already on UBB Forum or QuestionShark plans will not see any changes to their plans, but they will soon see that the "powered by" now refers to Hoop.la instead.

Because of this, we are including QuestionShark in all of our new Hoop.la plans. It's no longer an "add-on".

Four New Hoop.la Plans

New customers now have a choice of four Hoop.la plans- Micro, Basic, Business, and Enterprise- ranging in price from $375/month to $4,750/month.  Many of the things we formerly offered as "add-ons" are now built-in as standard features, depending on the plan. For instance, Groups are now available at no additional cost for Business and Enterprise customers only.

More Support Options

We've debuted a bunch of new support packages. These are all intended to allow us to provide more sustained and managed support for customers that desire it.  This support ranges from site maintenance to community management.  Our goal is to help each customer achieve success; our experience makes us uniquely qualified to assist.

Again, if you are an existing customer, your plan will stay the same, though if you'd like to discuss a move to one of these plans, please let us know.