Today, we bring you another in our series of customer interviews. The highlighted community is a great example of fans coming together to create their own experience and share their passion.
Evan Purchell, who started the Slow Nerve Action Hoop.la community, graciously agreed to answer some questions at this busy time of year. It was fun talking with you, Evan, rock on!
Evan started this Hoop.la community when an existing record company fan site for the Flaming Lips was shut down. The Flaming Lips are an American rock band formed in 1983, with a cult following. They are currently working on a film documentary covering a year's worth of recording sessions.
What is the meaning of the community name (for those who aren't Flaming Lips fans)?
It's the name of a song from their 1993 album, "Transmissions from the Satellite Heart." I just picked it because I thought it sounded cool.
Are you running the site by yourself? Have you tapped any members as moderators?
Yes. Our community is fairly small, so having moderators isn't necessary.
About how much time do you invest on a daily basis, to run Slow Nerve Action?
I'll watch the site throughout the day, but that's about it. Because of the way Hoop.la is set up, I don't really need to actively maintain it or anything, which is nice.
Have you had any direct communication with Flaming Lips? Are they aware of your site?
Yes, I think they like it. The band's drummer and visual director are members of the site and post there on occasion.
What is your biggest challenge as a community manager right now?
Keeping the site up to date. The Lips always have a million things going on at once, so it can get confusing.
Do you have any words of wisdom for anyone looking to start a fan site for a band or artist?
Not really, other than "go for it!"