I would like to have the option of customizing the renewal email message and the pop-up bannner.
The current message is generic text and is branded with the Hoopla logo. I understand that you are justifiably proud of the Hoopla platform and want to promote it as much as possible. I get that. However WE are proud of OUR logo and product, too! And we want to promote our brand in this renewal process.
Our Hoopla forum has become the "face" of our business. We are on the Pro Package and our own Hoopla server. We serve around 5 million pages a month there, to around 70,000 unique visitors.
When we send renewal emails to our members, I would like to be able to fully customize the message, with our logo and whatever we want to put in the message. If the Hoopla logo appears at the bottom of the page, that's fine, but I would like to be able to "brand" our renewal message with our company logo and specific sales message.
Same with the promotinal pop-up window.