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Many organizations are having an important conversation right now about online communities. Do we need one? Can we support one? Where do we start?


Sometimes taking it from a twinkle in the CMO's eye to a thriving community can be a daunting task.


This SlideShare deck suggests some of the ducks you should have lined up before you dive into that community project.




Veteran community builders, what's your take? I welcome your additions to the list!


I'd love to hear your thoughts here in the comments, or connect with me on Twitter.

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