Our community is made up exclusively of our firm's paying clients. Each month when I run billing, there are a few payment failures; I have a Forum post with instructions on how to address those. I am looking for an easier way to direct that to just those few members whose payments failed each month.
I know how to select members from a permission circle and send them a message via the Notify Member function, but when dealing with only a handful out of hundreds (and that handful changes each time), this is unwieldy. Is there a way to use the Notify function to send the same message to a select few members by typing in their names or @tagging them?
Alternatively/in addition, I know that I can tag individuals on forum posts, but it would be great to be able to do this in a way that would not be seen by anyone else -- similar to a Whisper within QuestionShark.
Please let me know if there is a way to do these things, and if not, if I should submit one or both as suggestions.