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Hi! All of a sudden (or perhaps since the last upgrade), the small headers I had at the top of my Clips, Blog, and Forum pages (right above the page titles) are no longer revealing. The links work, but the image is showing as a blue "?". See screenshot. Why is this happening and how can I restore the images??

On this page, https://cookieconnection.juliausher.com/clips:

Screen Shot 2020-07-04 at 9.08.48 PM

The same issue occurs on main Forums and Blog pages.

THANKS!

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  • Screen Shot 2020-07-04 at 9.08.48 PM
JU
Original Post

Replies/Updates (17)

Hello Julie,

@El Loro is absolutely right that the "http://" sourcing of your header image is the reason that it is not rendering. It might have been http for a long time, but browsers have been becoming much more strict and restrictive about showing http images/resources on https sites due to security vulnerabilities with including those. As a result, you will need to update your header to source the image from https. I would also have the link point to https as well:

https://cookieconnection.juliausher.com/cp/basics

Cheers,

Jonmark

Jonmark @ Crowdstack

In Firefox, if you put the url of one of the image headers in the browser bar you get their standard message:
"Secure Connection Failed

An error occurred during a connection to www.juliausher.com. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the web site owners to inform them of this problem.

This web site might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox. Enabling TLS 1.0 and TLS 1.1 might allow this connection to succeed.

TLS 1.0 and TLS 1.1 will be permanently disabled in a future release."

El Loro
@El Loro posted:

In Firefox, if you put the url of one of the image headers in the browser bar you get their standard message:
"Secure Connection Failed

An error occurred during a connection to www.juliausher.com. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the web site owners to inform them of this problem.

This web site might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox. Enabling TLS 1.0 and TLS 1.1 might allow this connection to succeed.

TLS 1.0 and TLS 1.1 will be permanently disabled in a future release."

Thank you - yes, I am aware of this. The short story is that the version of TLS, the service that uses the SSL certificate for my site, is older β€” 1.0 instead of 1.2. Aggressive browsers flag that as a security issue. Upgrading the OS on those servers can cause all kinds of problems for the sites they host, so hosting companies (like mine) are reluctant to do so.  If they upgrade the OS, they also upgrade Apache, PHP, and MYSQL which are foundational to my website, and my website will likely break.

I am in the process of revamping that entire site, but, until I do, people will unfortunately receive security warnings despite the SSL certificate being in place and the security levels not really being an issue. I am a one-person team, juggling a shitload of work, so updating the site will easily take me through the end of the year.

JU
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