In new topics and replies: bring allow the option to display members' post count, location and registration date.  We're aware of the user profile pop-up, but even that is missing the user's registration date.
Original Post

Activity Stream

Not having a post count display next to a member's post is one of the biggest complaints we receive since migrating to Hoop.la. To my knowledge this is the only forum software I've seen that doesn't display post count, let alone give you the option.

 

I'm well aware of the "community rank" but our members treat this differently than post count. As mods and members, it's important to see the post count which helps provide you with a perspective about the  member. I'm NOT saying that post count should replace ranking but simply allow this as an option to be displayed next to the member's name when they post a topic, reply, etc. It's obvious that post count and a ranking system can coexist. In popular, feature rich community platforms such as vBulletin it's very common to see post count and reputation grouped together, e.g.:

vbulletin

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We already do display activity points on member profile and in the Member Snapshot (see attached example below).  Note that activity points are a much more accurate reflection of user activity/participation in the community that post count, since it comprises many more actions than simple post count, with each action weighted to reflect impact.

 

Location and registration date are also included in the member snapshot (assuming that location info is collected by the site).

 

 

member-snapshot

 

 

Our approach is to not clog all UIs with such meta data.  We feel that having all of this member meta data allows for it to be easily seen at any time, WITHOUT having it displayed over and over again on topic pages.

 

It is very easy to see at any time by simply clicking on the gingerbread man icon next to any member's name.

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I found the membership rankings and community points to be the most complained about feature in Hoop.La.  I don't disagree that it's a better metric for determining member activity, but our members hated it.  I suspect that most people would be reluctant to change to a post countless system. 

 

While I appreciate the desire to have a clean UI, consider the possibility that the UI is too clean and lacking basic features that your competitors offer.  For example, the poster name isn't even included next to their post, just their avatar.

 

Clean UI sounds great...  You know what's better, an efficient and effective UI.    

Hi Footbag,

 

Thanks for your feedback. We are definitely considering adding support back for post counts, but we just don't have an ETA as to when that might be available, as it's currently not scheduled.

 

In addition, in an upcoming release (within the next few weeks), we will be adding support for disabling community rank entirely, if that's of interest to you.

For example, the poster name isn't even included next to their post, just their avatar.

Hoop.la should show the user's name next to every post already. Where are you not seeing the user's name display? Note that in widgets, we may not display the user's name due to UI constraints (for some of the narrower widgets). In that case, you should be able to hover over the avatar to see the user's name.

 

Thanks again for taking the time to share your thoughts here!

 

Brian

It doesn't show the screen name of the topic starter on the index of the particular subforum, just the avatar. There's a bit of a tradition on our forum of changing the avatar for the new year, so I have to open a thread to see who started it if they change their avatar. I've got something like 31,000 members and several thousand regular posters; I can't remember them all especially if they change 'em every January for the new year. 

Hi Haji,

 

I see. I was referring to the actual topic page that shows the posts (where user names are always displayed). This post deals specifically with the topic details page. You might want to post a separate suggestion if it's important to show the user's name on the topic list in the forum.

 

Thanks,

 

Brian

Originally Posted by Footbag:

I found the membership rankings and community points to be the most complained about feature in Hoop.La.  I don't disagree that it's a better metric for determining member activity, but our members hated it.  I suspect that most people would be reluctant to change to a post countless system. 

Our members also find the rankings and community points to be useless. Instead they want post count to be available and displayed within a post.

 

They also hate having Likes appearing in the Activity Stream. We really want to use Likes but we had to sacrifice it b/c it's not an option to display in the Activity Stream.

 

 

Originally Posted by Footbag:
While I appreciate the desire to have a clean UI, consider the possibility that the UI is too clean and lacking basic features that your competitors offer.  For example, the poster name isn't even included next to their post, just their avatar. 

In some ways I get the feeling Hoop.la is trying to differentiate themselves from other forum providers by offering unique features at the expense of popular ones that all the others provide. Instead of post count we get this ambiguous concept called community points and member rank.

 

But I agree Footbag that there are features missing that you'd expect to see (author's name next to the post topic, e.g.) or ones that just create extra work to do something.

Originally Posted by Brian Lenz:
You might want to post a separate suggestion if it's important to show the user's name on the topic list in the forum.

Brian, wouldn't this be considered an issue instead? Because for some reason you display the member's name who last replied to the topic but you don't display the member's name who posted it when there are no replies. Is there a use case for this?

 

member-name-display

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Hi Augie,

 

No, that's not a bug/issue. The behavior you see there is by design. The avatar column on the left is intended to identify the author. If we were to always identify the topic starter, it would need to be displayed in addition to the reply info, presumably (at least that's what it sounded like Haji was suggesting).

 

Brian

Originally Posted by Brian Lenz:

Hi Augie,

 

No, that's not a bug/issue. The behavior you see there is by design. The avatar column on the left is intended to identify the author. If we were to always identify the topic starter, it would need to be displayed in addition to the reply info, presumably (at least that's what it sounded like Haji was suggesting).

I've been running our forums for 10 years and I couldn't identify most of our members by their avatars, especially those who change theirs on a regular basis. Also, how would you identify the member in the last post from my screenshot above by their avatar?

 

But I'm not suggesting you add the name of the OP in addition to the member who last updated the topic. If I follow Footbag's logic, we're saying that you should list the name of the OP until the topic has a response and then it's replaced by the member name when it receives a reply.

Originally Posted by CreativeCarol:

If I am understanding this secondary issue correctly (which has changed from the original topic!) it appears that QuestionShark uses what folks are asking for:

 

question shark

Yep, you pretty much nailed it CreativeCarol.

 

Okay now I'm curious. Brian, why is it by design that you have to identify the OP by their avatar in Hoop.la but in QuestionShark you get to see their name and avatar?

 

And I agree we've ventured into other features/content that's missing in Hoop.la. I therefore recommend that post count and location/registration date be displayed within forum posts AS WELL AS the name of the author in the topic list.

Hi Footbag,

 

The Member Snapshot is an AJAX request, so it's not billed as a full billable page view (but rather 0.7 of a page view, like all AJAX requests).

 

Hope that helps,

 

Brian

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