Hi there,

I am hoping someone could help me to figure out how to enable something for the community managers of our groups. They are wanting easy access to their member data. We put community managers in the super-admin circle for their respective communities however, in the member management area, they still do not have the option to "export member info", in the drop down menu at the bottom of the page. How would I enable this for them?

Thanks
Jenna

J
Original Post

Replies/Updates (3)

This topic has been assigned to Lori by Lori.

Hi, there!

The ability to export member information is restricted to users with the Member Management permission for the full community. So, you'd need to grant them that permission at the community level, and then they'd have access to ALL member information, not just their own community. In addition, they'd be able to access anything in the Member Management submenu.

The information that is generated in the export includes personal member information, which is why that permission is restricted.

I hope that explains it!

Lori

Lori
This action was taken by Lori.
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