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I am logged is as admin, I select "manage widgets oh home page", I can add a widget, however can only see two the 15 plus widgets that are on the home page.

Good evening Art,

I looked into the real quick and the issue appears to be caused by the HTML in your custom widgets.  If you look at this custom widget you can see that the HTML is incomplete and the table -> tr that you open are never closed.  Each widget must contain complete, well formed HTML.

http://www.p4photel.com/cp/man...s#362147801669174735

I have not looked through all of your widgets to see if there are other such "problem children", but it might be worth doing a audit through them to ensure that they are all properly formed.

Cheers,

Jonmark

I don't understand all of them were fine a week ago, except for a few.  When I went to "manage widgets" on the home page all 15 of them showed except for a few.  You own widgets that you provide do not even show up. Thus it's not a problem on my end.

Hi Art,

I can't speak to what might have changed with your widgets, but Hoop.la will certainly not make any changes to your widget HTML automatically. I went ahead and removed this malformed HTML from the "Masiling LIst Sign up" widget.

<table width="170" border="0" cellspacing="0" cellpadding="0">
<tr bgcolor="#006699" valign="top">

I also closed one of the divs so that it has well-formed HTML. The widget doesn't have any contents in it, so it is going to display as empty.

In regards to this:

You own widgets that you provide do not even show up. Thus it's not a problem on my end.

You control the HTML in your custom widgets, and those custom widgets can cause issues with the rest of the page if they have broken HTML in them. The issues certainly have potential to impact Hoop.la-provided widgets. I've been able to confirm on your site that the problems are definitely caused by broken HTML in your custom widgets, not by any bugs or issues caused by the Hoop.la platform itself.

It looks like there are other widgets with similar HTML issues, as there are still issues with managing widgets on your home page. You have two approaches to try to address this:

1) Remove widgets one-by-one to see if you can identify which one is causing problems.

2) Audit through all of your custom widgets to look for any similar HTML formatting issues.

If you'd like our assistance with tracking down and correcting further issues, you can buy an hour of Advanced Support for $150 so that we can help you get everything sorted. Just let us know if you're interested in that!

Regards,

Brian

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