Dissappearing Widgets in Edit Mode

Customer Support

Hi there,

I'm working on building out a new community on our site. I am a super admin so I should have full access to everything. This is the community with the issue: https://www.acesconnection.com/g/aces-aware-grantees

When I look at the home screen I can see there are many different widgets:

However when I click the "Manage Widgets on Homepage" button, most of the widgets disappear:

I do a lot of work with the widgets and have never seen this happen before. Any help would be appreciated!

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10/14/206:01 PM

Original Ticket

Replies/Updates (1)

Brian LenzSocial Strata CTO

Hi @jquinn15,

I think the issue is that you've got malformed HTML in the Contact Us custom widget:

https://www.acesconnection.com...anage-custom-widgets

Specifically, there are 3 opening <div> tags that do not have a closing </div> tag. Once you add the closing </div>, the issue should be fixed.

Hope that helps!

Brian

10/14/206:10 PM

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<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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