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Tagged With "Super Admin"

Tagged With "Super Admin"

  • IssueResolved
    So back in March of 2009, williamgibsonboard.com started getting pagination errors, which result in the last page of a thread showing 0 messages on it. When you try and click the link to the previous page, you get a message that "m is invalid"....
  • SuggestionUnder Consideration2 Votes
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    Not sure what the others think. But some of my members miss a few things from Eve and will like to see them in Hoop.la 1. The ability for an admin to switch from email login to username login. 2. The ability to turn off avatars, Let the name...
  • QuestionUnanswered
    Hi there, If I go to Manage Content in the Admin Control Panel and search for number of posts in a given period, does the number that appears include posts made in groups (public, private & hidden) in addition to those made on our main site? Thanks, Emma
  • IssueResolved
    Hello,On my site we allow Custom or Predefined Avatars.  When a new user signs on and they go into Custom avatar they only see the URL field for a custom avatar.  They do not see a Browse button and place to upload your own avatar. ...
  • SuggestionUnder Consideration
    Would custom post statuses be something that might be useful for other Hoop.la users?   My site, for example, is part forum, part classifieds.  For the classifieds section it would be quite handy to have other statuses available...
  • IssueResolved
    Hi there, I just made my site public and got this when I went to a new browser (a browser that's not associated with my admin details): http://screencast.com/t/194TMM5U1 I don't have a ton of information open to the public - just one forum. And I don't know how to make the home page open to the public. Appreciate your help, Susan
  • IssueUnresolved
    We have a couple of members who have had their accounts hacked, and have received hundreds of notifications over the past couple of hours. i deleted their membership, but the page shows them still logged in,   how can i break that. I...
  • QuestionUnanswered
    As Admin of our community, I'd like to be able to see which members are following which forums.  Is there any way for me to see this?   Also, I'd like some feedback on whether I've setup our community in the best way.  If you have some...
  • SuggestionUnder Consideration6 Votes
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    I have a suggestion: Add a way to capture data on Clips, just as you have for forum posts.   Either on Manage Content -- allow us to download a CSV of data based on our search (e.g. download a list of all users who added clips to a particular...
  • IssueResolved
    I'm trying to update our View Clips permission and it keeps reverting to Admins only. It used to be set for our VIP members, but when I check the box for them and then update, it goes back to Admin. If I check the box for All Members and VIP both, it updates to allow that. But removing All and keeping VIP sets it back to only Admin again. Any thoughts on what I'm missing here? Thanks!
  • SuggestionUnder Consideration
    Next time you're tweaking the code... The OK Deleted confirmation screen pop up in topics when deleting posts that says "ok we deleted that and here's an [OK] button that will disappear even if you don't click it, but in the meantime I've greyed-out the entire screen so you can see it" ...is annoying.   Not being picky. I am often tasked with cleaning up topics, posts and conversations =en masse= and don't want one more thing to click, or to wait for the msg to disappear and greyed...
  • SuggestionUnder Consideration1 Vote
    ❤️
    Is it possible for us to see all publications for our site that have a future publication date in one view?   It is, obviously, possible for those of us with full admin privileges to look at this by "managing" each profile in turn, but it would...
  • IssueUnresolved
    In our admin control panel, on the Summary page, "Content Awaiting Review" currently displays the number 8, even though there is actually no content awaiting review. The number seems to increment every time we mark a post as spam, and it never goes down.
  • SuggestionUnder Consideration1 Vote
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    Suggestion for Improvement: Right now we can only "remove" a Content Block, but it would be a great idea to simply have the option to "keep and hide" a block. We often rotate content blocks on the Front page depending on what's going on. Some I'd just like to temporarily hide, rather than remove them entirely and have to rewrite them later. And while we're on the subject of blocks, they still need some prettifying and extract options. Would be nice to control what's in the extract and add a...
  • IssueUnresolved
    I currently have five people that are "Basic Admins." Their permission set gives them the ability to handle minor content issues that may come up. However, these five people get ALL the alert emails that are generated by members, including new member...
  • QuestionUnanswered
    how do i log into my admin account?
  • IssueResolved
    I have the DNS for my domain setup properly through my Network Solutions domain registration. When I use the Direct Admin page for my domain, machinist-toolbox.com, the DNS entry shown there is not the same. Why?
  • QuestionAnswered
    How do I make DNS and CNAME changes? I have created a Google Site and want to map the domain hosted by Social Strata to my Google Site. I have other sites hosted by other companies and I have access to DNS management admin area but I can't find it...
  • SuggestionUnder Consideration
    Good morning. Is there anyway to delete or reject pending new members without emailing them? If so can you please tell me were to change the settings in the Admin area. If you decline an member it automatically sends them an email. So, the spammers...
  • SuggestionUnder Consideration8 Votes
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    I recently migrated from Eve to Hoop.la. I used to get monthly emails that had things like how many registrations, how many active users, people who posted the most, and most active topics. I used to copy and paste this to my board each month, and...
  • IssueResolved
    From our moderator: Passing on a bug I've noticed for a while now - it is related to this (fixed) bug: https://www.socialstrata.com/support/topic/blocked-users-triggering-last-reply-by I've noticed lately that when a thread has been deleted, it still shows in the forum list if it is the most recent activity in a given forum. Example: Inline image This was a live thread that was reported by a forumite and which I deleted as spam. You can see it in Admin Control Panel > Manage Content >...
  • IssueResolved
    Hello, One of our users is trying to register for an account and keeps receiving the attached message. Can you advise on how to fix? I've already tried inviting her to join from the admin panel. Thanks!
  • SuggestionUnder Consideration
    It's time to make PLAIN TEXT the default email style for all important admin communications from hoop.la and feepod. For some time, we've been aware that feepod emails (renewal reminders, expiration reminders, and receipts) are being spam-trapped by too many of our premium members' ESPs. This is particularly true of those members using "cable" and "cellphone" company ESPs, such as Verizon and Comcast whose spam filtering is clunky. Over the last two years, it has only gotten worse. We...
  • QuestionAnswered
    I have a user who's trying to change their email address.  When I change it using the profile - admin functions - Switch LiveCloud email, it says there isn't a LiveCloud user associated with that email. Where do I direct the user to associate it?...
  • Compliment
    ❤️
    Okay, maybe not "ever", but it has been such a great feature for *me*.  As an admin, I am frequently posting under several accounts. We have a shared Admin account, particular accounts we use for posting news, etc., plus my own personal account....
  • SuggestionUnder Consideration
    When a public chat room is having an active conversation or is "staffed" (say...by an admin or moderator) it would be very helpful to have a widget that blinked some sort of alert.  Same for public chat events. Needs strong visual alert.   
  • QuestionUnanswered
    I believe I've set up my site to allow any member to post to the blog. But will such blog posts automatically reveal on the site, or will they go to the super admin moderation queue first. In general, I'm allowing members to post anything, but I'm...
  • QuestionUnanswered
    Is their an Admin settingthat lets members get an email if something is posted? If so, how?
  • SuggestionUnder Consideration7 Votes
    ❤️
    Is there a way to see what admin activity has taken place on our Hoopla forums?   In order to resolve a problem that came up today I need to review exactly who did what in terms of forum moderation over the weekend.
  • QuestionAnswered
    Anyway we can "test" a recipe to be sure it works and looks the way we want it to? For example, as the Admin, how can I be confident that a certain email is getting sent to everyone who has triggered a "100 pt" threshold? Or that a recipe for "deleting inactives" is working?
  • QuestionAnswered
    I was wondering if a member can stop someone from following them? I can see in the admin panel where there's an option to stop everyone from being able to follow each other, but on an individual member level is that possible? I looked at the Block option, but that doesn't say anything about following. Thanks, in advance, for your insight! Alesa
  • SuggestionUnder Consideration1 Vote
    ❤️
    Tags become most useful when used consistently. The suggestion is to allow a super admin to define the tags which may be used. Spelling will be assured and close duplications will be avoided. Needless generalities will be prevented. An admin generated tag list should have 2 options a) admin supplied tags only. Choose from them. b) admin supplied tags are suggestions but the user may create his/her own The existing option to require at least one tag should stay.
  • SuggestionUnder Consideration1 Vote
    ❤️
    This is kind of a random idea, but we think it would be pretty handy if Super Admin's had the ability to kick anyone, moderators included, from the chat room. Sometimes our moderators forget to get out of the chat before they leave to do other things and so our community members think there's someone in the chat to help them. This is frustrating for the members and for us because we can't go over and get them out of the chat if their computers are locked. Just a suggestion... Thanks! Alesa
  • SuggestionUnder Consideration1 Vote
    ❤️
    Please make it possible to give a permission circle the ability to control all aspects of a specific forum but without access to other forums. This would allow me to create one administrator (or a permission circle of people) for a forum without giving away the keys to the kingdom. Thanks, ST
  • IssueUnresolved
    Hi, I have a Group within my Main Site that has myself as the owner and two Super Admins. I have a forum and have set it in the structure settings to allow my two Super Admins to post new topics in the forum, but, it appears that they aren't able to...
  • SuggestionUnder Consideration
    Suggestion: Insert the member's vote into the survey notification that we (survey admin) receive.  Right now, the email only tells us that someone took the survey, but it doesn't include their "vote".   With over 100 responses thus far, it...
  • QuestionUnanswered
    Hey Hoop. Finally getting around to look at the Calendar Module. I don't see any documentation. What can I do with it? What's its value to the community? I see I can add permissions. Thinking of using it as an "admin-only" planning tool. However, activating it also makes it appear on my Nav Bar, which is cluttery. How can I remove it from there? (Probably just put it in a link somewhere.) Curious in Tampa
  • IssueResolved
    Hi, hopefully I'm in the correct place to post this.  I'm an Admin on landhermitcrabs.com and our "Terms of Service" link at the bottom of our page is currently missing.  If you click on the link, it takes you to an empty page.  Any way...
  • SuggestionUnder Consideration1 Vote
    ❤️
    On our Hoopla Forum, we offer a free "For Sale or Trade" forum. This is a free service to our members and is a very active forum. In order to keep this forum a private owner For Sale forum as opposed to being used by hobby dealers, we have a one post...
  • QuestionUnanswered
    Is there a way to search and find topics which have been closed in a forum? Sounds strange but I as Admin have not closed any topics in any Forum, and yet topics have been turning up closed...??? So how many others might there be out there? Thanks in advance for any help you can provide. ~jpmfan
  • SuggestionUnder Consideration1 Vote
    ❤️
    Hello - Quick question. Is there a way to see when a community member was removed from a "group" and is there a way to see in which way they were removed.   I have an issue where two users who were part of a group somehow got removed. I'm not...
  • SuggestionUnder Consideration2 Votes
    ❤️
    Hello-I'm really enjoying using Hoop.la. Thank you very much for a great product. I do have a suggestion for administrators. Currently there is now way for Admin to see pending invitations if the Members Module is turned off. It would be terrific if...
  • QuestionUnanswered
    I have background already using the admin section i have applied, the inner part i wish to insert kinda like another background so that i may put links etc... over the top. I've inserted the html which i found on google which works in an online html...
  • QuestionAnswered
    Is there any way our Super Admins can adjust members' notification settings for them? This seems to be a request we are getting more and more frequently from people as our community grows. Thanks! Emma
  • IssueUnresolved
    How can I delete a forum shortcut after it is closed? When clicking on the item an error is returned stating the forum is closed. When managing content via the admin console the topic doesn't appear. Thanks, Jeff
  • QuestionUnanswered
    I am the admin. When I sign in on my android I do not land on the home page so I cannot add members or change anything as the admin from that device. I know I have done this before but I changed phones. Thanks.
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