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Tagged With "URL"

Tagged With "URL"

  • Support Topic Reply
    Hi Aaron- I'm not sure I understand your question. Yes, Hoop.la is web accessible. In fact, it is an online community platform, which is inherently on the web. I'm guessing you are intending to ask something else? Are you asking if it is mobile-accessible? If so, the answer to that is also yes. If you can clarify your question further, we'd be happy to assist. Thanks!
  • Support Topic Reply
    Hi Ted, Thanks for your response. My questions is esentially wondering if it follows WCAG or section 508 or will it pass accessibility checks? I did a few checks on the site I was referring to and found quite a few issues with accessibility.
  • Support Topic Reply
    Hi Aaron- Okay, understand your question now. You are correct, Hoop.la would not pass every accessibility guideline at this time.
  • QuestionAnswered
    Hi, I've added a new menu option to the top navigation of a groups menu that links to a custom page and the URL path includes ".../pages" My question, is it possible to clean up the path so the customer facing URL doesn't include " .../ pages/ ..."? Regards, Mindy
  • QuestionUnanswered
    We we're hoping to join a community that uses the Hoop.la platform however since being affiliated with the state we need to ensure that this platform is fully accessible otherwise we can't utilize it. Thank you for any help and or advice. The sites...
  • QuestionAnswered
    hello! I used to have a hoopla powered website with the URL everyplaneteverystar.hoop.la however, this site has been deleted since I have not used it in several years. Is there any way to retrieve the info on this site?
  • QuestionAnswered
    Currently, our community is mapped to community.msgnetwork.com; we'd like to update to instead point community.msgnetworks.com (networks now being plural) and map to the community; question is, how do I go about making this update? Any help would be greatly appreciated.
  • Blog Post Comment
    I'm trying to set up a custom page, but for both Inherit or choosing a theme it is mandatory to input custom HTML. I don't have custom HTML as I want it to use the current theme's. What is the solution for this?
  • Blog Post Comment
    Hi Pearl, The custom HTML field is where you put the contents of your custom page. This field is required, as there's no point to having a custom page without any content on it You don't need to worry about putting any custom CSS or theme settings in that box. Does that help? Brian
  • Blog Post Comment
    Hi @Pretty Thunder ! Since this article was posted, (a couple of years ago), we have added the ability to include widgets on a custom page, so that might help you get part way there. If you'd like us to create the custom page for you, you could consider buying an hour of professional services time ($200). To take care of that (or ask more specific questions), just post a fresh support topic and we'll get you taken care of!
  • Support Topic Reply
    Hi Douglas, We should have that done for you today. I'll post back once it is done.
  • Support Topic Reply
    Dave, thank you, myself and our sysadmin will be standing by for confirmation/instruction. Much appreciated!
  • Support Topic Reply
    All Done Douglas. The old without the s version automatically redirects to the with the s version also, so that people's book marks are not broken.
  • Support Topic Reply
    Confirmed, seeing this working on our end as well. Thank you for your help!
  • Support Topic Reply
    One thing I should note: dave@Davids-MacBook-Pro:~$ host community.msgnetworks.com community.msgnetworks.com is an alias for community.msgnetwork.com. community.msgnetwork.com is an alias for msg.evecommunity.net. msg.evecommunity.net has address 199.255.147.27 If you ever go to clean up your DNS and delete the old record, then the new one will stop working. You should probably fix that CNAME to point to msg.evecommunity.net directly to prevent an accident caused by cleaning up the zone file...
  • Support Topic Reply
    Working to clean that up now; appreciate the heads up.
  • Support Topic Reply
    Hi, Seawind: I'm afraid there is no way to retrieve the content from a site long deleted. Sorry that I don't have better news for you! Lori
  • Support Topic Reply
    Hi, Mindy: There is no easy way to remove the "/pages/" from the URL. It would require a customization to do so, and you would have to be on a plan that allows customizations. If you think you might be on such a plan, I can get you a quote for the customization--just provide the URL of your site. Lori
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